Talent.com
Customer Accounts Advisor

Customer Accounts Advisor

AaronsWaterville, ME, US
1 day ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $16.25 to $17.00 per hour

  • . This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron’s Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting .  We may ultimately pay more or less than the posted range, and the range may be modified in the future .  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • Create a job alert for this search

    Account Advisor • Waterville, ME, US

    Related jobs
    • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aaron'sWaterville, ME, United States
    Full-time
    The salary range for this role is $16.This position is also eligible for incentive pay based on performance.Aarons Customer Account Advisors serve as coaches to our customer, driving payment collec...Show moreLast updated: 30+ days ago
    • Promoted
    Drive with DoorDash - Receive 100% of Customer Tips

    Drive with DoorDash - Receive 100% of Customer Tips

    DoorDashAppleton, ME, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Delivery Driver - Receive 100% of Customer Tips

    Delivery Driver - Receive 100% of Customer Tips

    DoorDashFarmington, ME, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Drive with DoorDash - Sign Up in Minutes

    Drive with DoorDash - Sign Up in Minutes

    DoorDashDexter, ME, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Retail Merchandiser

    Retail Merchandiser

    SAS Retail ServicesLiberty, ME, US
    Full-time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Floor Tech

    Floor Tech

    Healthcare Services Group, Inc.Farmington, ME, US
    Full-time
    Join Healthcare Services Group (HCSG) as a Floor Tech, where you will play a vital role in maintaining the cleanliness and appearance of floors in a long-term care facility.At HCSG, we are passiona...Show moreLast updated: 5 hours ago
    • Promoted
    Earn Money Playing Games, Answering Surveys & Testing Apps

    Earn Money Playing Games, Answering Surveys & Testing Apps

    AttaPollAugusta, ME, US
    Full-time
    Get paid to answer surveys, play games, test apps, and do tasks.Make extra money on your phone and instantly cash out to PayPal, Revolut, or with gift cards from $3.Show moreLast updated: 4 days ago
    • Promoted
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDashAppleton, ME, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeWaterville, ME, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 4 days ago
    • Promoted
    Collections Strategies Librarian

    Collections Strategies Librarian

    InsideHigherEdWaterville, Maine, United States
    Full-time
    The Collections Strategies Librarian is a faculty librarian position with teaching responsibilities and is a member of the Collections Management (CM) team. Working closely with research and referen...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashNewport, ME, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDashAppleton, ME, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    DynataAugusta, ME, US
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 4 days ago
    • Promoted
    Dietary Aide

    Dietary Aide

    Healthcare Services Group, Inc.Greene, ME, US
    Full-time
    Join Healthcare Services Group (HCSG) as a Dietary Aide, where you will prepare and serve meals for residents in a long-term care facility. At HCSG, we are passionate about positively impacting the ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Floor Specialist

    Floor Specialist

    Healthcare Services Group, Inc.Farmington, ME, US
    Full-time
    Join Healthcare Services Group (HCSG) as a Floor Tech, where you will play a vital role in maintaining the cleanliness and appearance of floors in a long-term care facility.At HCSG, we are passiona...Show moreLast updated: 17 hours ago
    • Promoted
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDashFarmington, ME, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashDexter, ME, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago
    • Promoted
    Online Jobs - Earn Up to $1,500 a Month

    Online Jobs - Earn Up to $1,500 a Month

    Free Cash by AlmediaWaterville, ME, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show moreLast updated: 4 days ago