Information Specialist

Position Title : Information Specialist

Work Location : 100% remote

Assignment Duration : 12 Months

Accurate and timely registration of adverse event and product quality report from initial receipt to data entry within required timeframes.

• Performing Quality Review of external provider's reconciliation tasks for Clinical and Post-marketing (Medical Information, Product Complaints and third-party vendor ) cases.
• Clearly and succinctly communicates information to customers verbally and in writing.
• Demonstrates a high level of customer service to both internal and external customers.
• Utilizes judgment skills to identify issues that impact the workflow.
• Uses rigorous logic and methods to solve difficult problems with effective solutions.
• Identifies gaps and areas that need improvement and communicates and / or implements recommendations / changes.
• Performing tasks outside one's own area of responsibility to help with departmental needs
• Effectively prioritizes and manages own time to complete assigned tasks.

Candidates must posses 3 to 5 years of experience or application / environment specific knowledge to perform tasks where large quantities of information, data or documents need to be maintained or manipulated in a structured database, filing system or associated reporting / holding format.

Experience / Skills :

o Excellent computer and keyboarding skills including Excel, PowerPoint, Word and Outlook (or equivalent email system).

o Prior experience and familiarity with computer databases.

o Superior attention to detail, quality, accuracy and timelines.

o Strong time management and prioritization skills; ability to multi-task.

o Strong adaptability to switching tasks to meet business needs.

o Strong customer service skills.

o Ability to work independently with minimal supervision as well the ability to work collaboratively and effectively within a team.

o Fast learner of technical and process skills / knowledge.

o Effective verbal and written skills.

o Medical terminology knowledge preferred.

o Prior experience in a regulatory / medical setting preferred.

Candidates must posses 3 to 5 years of experience or application / environment specific knowledge to perform tasks where large quantities of information, data or documents need to be maintained or manipulated in a structured database, filing system or associated reporting / holding format.

Experience Level = 3-5 Years