AI / NLP / Data Engineer

About Us

Agent IQ is a recently funded, rapidly growing mid-stage fintech company.  Agent IQ is making intelligent, frictionless digital engagement easy and profitable. Our  Lynq digital engagement platform improves communication and engagement between financial institutions and their customer. The platform has built in AI / automation functionality to seamlessly improve efficiency, help employees and generate insights about customer needs.  We're excited about our growth and  the opportunities ahead as we continue to change the way FIs service their customers in digital space. To achieve this we're building an amazing team, and here’s where you come in.

Role Description

As a AI / NLP / Large Data Engineer you will be responsible for building and improving ML and gen AI models, and suggestion / support tools, modeling & experimentation frameworks and building out the  technical core of AgentIQ. You will be given opportunity to drive positive technology improvements and develop state of the art yet practical NLP / AI applications.

Responsibilities

• Build and improve NLP / AI models at heart of AgentIQ product
• Build and improve infrastructure to support NLP / AI modeling, generation, experimentation and deployment
• Take ownership of NLP / AI trainer tools and data processing pipelines
• Brainstorm and prototype algorithmic improvements
• Develop customer specific and financial institutions focused machine intelligence
• Contribute to deploying / monitoring / debugging models in production
• Take ownership of NLP / AI trainer tools and data processing pipelines
• Collaborate with platform teams on developing new tools and features needed for NLP / AI development and deployment
• Create and maintain documentation
• Provide internal training on applicable topics

Requirements

Our environment

Perks

This is a remote (work from home) position