Billing Specialist - Hybrid (Spokane, WA)

Join Our Team as Billing Specialist in Spokane, WA

At Family Resource Home Care, we are committed to helping our organization thrive by maintaining accurate financial records and ensuring smooth revenue operations. We are seeking a detail-oriented and results-driven Billing Specialist to join our team and take charge of processing payments, managing accounts, and supporting our clients with billing inquiries.

Position : Billing Specialist (Hybrid)

You will play a key role in handling both financial and non-financial tasks that keep our billing processes running efficiently.

Responsibilities

Receive and organize incoming payments, verifying their accuracy and credibility.

Prepare and post bills, invoices, and receipts promptly.

Monitor account status and balances, resolving any inconsistencies.

Verify the validity of debit accounts.

Maintain and update the accounts receivable database, adding new accounts or missed payments.

Communicate with customers regarding outstanding balances, deadlines, and support inquiries.

Prepare clear, detailed reports on billing activities for management review.

Requirements

2+ years of experience as a Billing Specialist or in a similar finance role.

Strong experience working with numerical data and processing financial transactions.

Good understanding of customer billing laws, policies, and best practices.

Proficiency in MS Office (particularly Excel) and experience with ERP software (e.g., JDE).

Highly accurate, detail-oriented, and able to work under pressure.

Strong sense of responsibility and commitment to results.

Work Schedule

Hours : Monday Friday, 8 AM 5 PM

Hybrid : 4 days remote, 1 day in the office.

Work Environment : Primarily office-based, with occasional customer interaction as needed

What We Offer

Pay Range : $24.04-$25.96

Competitive salary plus performance-based bonus incentives

Comprehensive benefits package (health, dental, vision)

Paid mileage reimbursement (if applicable)

Company-paid life and AD&D insurance

3 weeks paid vacation in your first year

11 paid holidays

Ongoing training and professional development

Company-matching 401(k)

If you're passionate about accuracy, customer service, and contributing to a company's success, we'd love to hear from you!