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Customer Service Representative

Customer Service Representative

CLAE SOLUTIONSLake Camelot, IL, US
30+ days ago
Job type
  • Full-time
Job description

Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.

Responsibilities

  • Handle Inquiries : Respond to customer questions and provide detailed information about our products and services.
  • Resolve Issues : Address and resolve customer complaints and issues in a timely and professional manner.
  • Maintain Records : Keep accurate and up-to-date records of customer interactions and transactions.
  • Provide Support : Assist customers with enrollment processes and

guide them through our energy solutions.

  • Promote Green Energy : Educate customers about the benefits of our community solar and third-party energy solutions.

    • Qualifications

  • Educational Background : High school diploma / GED required; a degree in a related field is preferred.
  • Experience : Previous experience in customer service or a related field is beneficial.
  • Communication Skills : Excellent verbal and written communication skills to effectively interact with customers and team members.
  • Problem-Solving Skills : Strong problem-solving skills to address and resolve customer issues.
  • Organizational Skills : Strong organizational and time management skills to handle multiple tasks and prioritize effectively.

    • Compensation

    60,000 - $120,000 (Annually)

    About Clae Goldman Team

    Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.

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    Customer Service Representative • Lake Camelot, IL, US