Philanthropy Systems & Operations Manager

SCA Job Posting

Job Title : Philanthropy Systems & Operations Manager

Reports To : Annual Fund Director

Status : Full-Time Exempt, Permanent

Salary : $70,000 - $80,000 Annually

Location : Remote

Position Summary

Reporting to the Annual Fund Director and advising the Philanthropy Leadership Team, the Manager, Advancement Systems & Operations will create and ensure adherence to all processes and procedures utilizing the highest level of data standards to support philanthropic revenue tracking and performance. Overseeing all aspects of philanthropic data, including day-to-day activities, systems administration, performance management, vendor communications, and audit support the Manager, Advancement Systems & Operations will serve as the SCA expert on philanthropic data and operations, business analytics, implementing best practices in data integrity, management, and hygiene. The Manager, Advancement Systems & Operations will be responsible for the development and management of two direct reports.

Roles and Responsibilities

Strategy

• Be a thought partner to the Philanthropy Leadership Team, advising on annual revenue targets and multi-year forecasts, to include monthly and quarterly tracking of KPIs.
• Using data visualization, recommend opportunities for increased revenue performance, providing benchmarks and insights to SCA leadership and colleagues.
• Identify process improvement to help gain efficiency and increase effectiveness.
• Build and regularly report on KPIs such as renewal rates, giving levels, sustainer growth, legacy giving, campaign performance, and other comparative analysis where appropriate.
• Create and manage dashboards and integration across systems to include general in-house operations, policies, and procedures, list productions, financial and constituency reporting, and campaign reporting.

Systems and Vendor Management

Data Hygiene

Qualifications

Education and Experience

Internet and Communication Requirements

Job requires stable and reliable internet. SCA will provide laptop and basic office supplies; the employee will be responsible for obtaining internet access.

Travel Requirements

Minimal travel required - 5% or less of time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Equal Opportunity Statement

The Student Conservation Association, Inc., is an Equal Opportunity Employer. The SCA strives to cultivate a work environment that encourages fairness, teamwork, and respect among all staff members and is committed to maintaining a work atmosphere where lifestyles may grow personally and professionally.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.