JOB TITLE – Front of House Supervisor
DEPARTMENT – Front Office
CONTRACT TYPE – Permanent
RATE OF PAY – £12.78 per hour plus amazing benefits
HOURS – 40 hours over 5 days
LOCATION – Newport, NP18 1HQ
ID – Req5561
OVERVIEW -
Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Front of House Supervisor based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’.
OUR IDEAL HERO WILL HAVE -
- The ability to lead from the front – organise, inspire, and motivate your team to deliver excellence
- The confidence to tackle daily operational challenges and have a solution-focused mindset
- A track record of being able to create outstanding guest experiences in a high-expectation environment
- Drive efficiency and high standards in a fast-paced, quality-driven setting
- Experience of overseeing Rooms Division operations, ensuring seamless service and exceptional results
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
Lead by example – ensure Front of House team members uphold department standards throughout your shiftDeliver exceptional guest experiences from arrival to departure, making every moment specialTrain and develop the team to meet The Collections standards and evolving business needsMaintain consistency and excellence in service, ensuring a smooth and welcoming atmosphereBE RECOGNISED AND REWARDED -
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -
Access to career development training from day oneDiscounts on food & beverage and hotel staysDiscounted leisure membershipFree GP virtual appointment service24 / 7 wellbeing helplineNEST pension schemeSocial ClubStaff appreciation eventsMonthly and end-of-year awardsGROW WITH US -
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CANI am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERSI work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environmentI am encouraged to LEARN, GROW and DEVELOP and to try new things in my roleI am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUEDI am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAYRECRUITMENT INFO -
In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.