A company is looking for a Contact Center Representative. Key Responsibilities : Achieve a target of 250 outbound calls per day Conduct survey calls to members regarding their in-home health risk assessments Record and report member feedback accurately into the database Required Qualifications : Must be eligible to work in the United States Must have a Windows-based laptop / desktop with video-calling capabilities Availability to work a 9-hour shift from 7 : 00 AM PST to 5 : 00 PM PST Experience in a customer service or call center environment preferred Ability to handle high call volumes effectively
Contact Center Representative • Raleigh, North Carolina, United States