Business Systems Analyst- Supply Chain

DIVE IN TO A NEW CAREER WITH LESLIE'S :

Leslie’s Pool Supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.

Note : This position is based at our corporate office in Phoenix, AZ, and follows a hybrid work schedule. Remote work is not available for this role. Candidates must reside within commuting distance, as relocation assistance is not provided. Additionally, applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa support.

This position is not open to agency submissions.

Job Overview :

As the Business Systems Analyst, Supply Chain (IT Product Owner), you will help enterprises achieve greater business connect, faster user acceptance, and shorter turnaround times & act as a key contributor in the team at different phases of the project including discovery, solution generation, design / architecture and the detailing of the overall process. Your expertise will ensure the organization leverages current and future solutions efficiently, maximizing their impact on strategic goals. Through your efforts, we'll achieve valuable, measurable outcomes that drive Leslie’s success.

Responsibilities :

• Manage Manhattan WMS technical service delivery; execute day-to-day configuration, secondary level support, system maintenance, monitoring, and improvement of the platform.
• Maintain a strong, proactive relationship with internal business customers and other IT teams to deliver incremental value.
• Communicate with IT teams, business partners, and leadership alike.
• Participate in Continuous Delivery as part of an Agile Team to deliver a continuous flow of capabilities and valuable solutions that meet business needs and objectives.
• Support analysis / design / development / testing / implementation of Manhattan WMS initiatives.
• Understand end to end application environment and work with architects to validate capabilities are being built according to strategic direction.
• Oversee IT Outsourcer service management (incident management, root cause analysis, issue escalation, change management).
• Provide leadership to the support team for major (critical) incident resolution and escalations.
• Support integrations and data feeds with other systems and support teams.
• Help with vendor management of application software vendors on services, system lifecycle, audits and contract / license management.
• Lead preparation for technical releases / patches including review of upcoming changes, regression and UAT testing, and consulting on communications to end users.
• Provide thought leadership for Manhattan WMS current and future capabilities in alignment with business needs and opportunities.
• Ensure strict adherence to all security and process procedures, especially around sensitive data.
• Remain current on industry-specific technologies and new trends.

Qualifications :

Bachelor's Degree required in Computer Science, Information Technology, or other relevant degree

5+ years' experience in Information Technology or relevant experience

At least 3 years of experience in Distribution and Logistics systems (MA WMOS, High Jump / Koerber, JDA WMS, etc.)

3+ years’ experience as a WMS IT administrator, preferably Manhattan PKMS / MA WMOS.

At least 3 years of experience as a business analyst with knowledge of Agile processes as EPIC / Feature / Story creation and grooming, Requirement Elicitation and Design, Test Case Planning and Review.

At least 2 years of experience in creating requirement specifications based on Architecture / Design / Detailing of Processes.

At least 2 years of experience in Business Solution Design (Integrations, Data Mapping, etc.).

At least 3 years of experience in Development / Configuration / solutions evaluation / Validation and deployment.

At least 3 years of experience in Business Analysis Skills – Requirements analysis, Elicitation, Agile Methodologies.

Analytical and Communication skills.

Planning and Co-ordination skills.

Experience with project management.

Leslie's provides a robust benefits package, including :

Leslie’s recognizes a critical component to our continued success is our people . Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.