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Network Installation Technician
Network Installation TechnicianEchoStar • San Diego, CA, United States
Network Installation Technician

Network Installation Technician

EchoStar • San Diego, CA, United States
2 days ago
Job type
  • Full-time
Job description

Company Summary

EchoStar is at the forefront of revolutionizing connectivity. Our services span satellite television, live streaming, on-demand programming, smart home solutions, and mobile products, ensuring that we meet diverse customer needs.

Our portfolio includes renowned brands like Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

Department Summary

As a key player in our organization, our Technicians provide TV and Smart Home solutions to millions of customers. We'll equip you with the training needed to enhance the customer experience, forging connections in homes across the country. Your role is pivotal in delivering exceptional service, which is reflected in DISH's recognition as a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You'll Do :

You'll have the opportunity to visit customers' residences, solving their connectivity issues while introducing them to innovative smart home technology.

  • Install and maintain DISH equipment and various smart home devices.
  • Educate customers on utilizing their technology and suggest additional services when appropriate.
  • Ensure a tidy workspace and uphold a professional demeanor while working independently yet collaboratively with the team.

What's in it for You :

  • Career Growth : Begin your journey with us and ascend quickly! Numerous leaders started in this role and transitioned into various departments for new challenges.
  • Pay Increases : Automatic promotion after 6 months, inclusive of a $1 / hour raise. Additional promotions offer 5-10% pay increases based on performance.
  • Bonus Potential : Potential to earn up to $6,400 in your first year, with possibilities of reaching up to $9,100 annually thereafter. Top performers can enjoy AwardPerqs for travel, electronics, and more.
  • Comprehensive Benefits : Enjoy paid training, time off, health, dental, vision, life insurance, HSA, a 401(K) plan with company match, employee stock purchasing options, and tuition reimbursement.
  • Exclusive Perks : Receive complimentary DISH TV, discounts on Sling TV, Boost Mobile plans, along with a company van, tools, and uniforms.
  • Paid Training You'll Get :

  • Clear, structured guidance for installations and service.
  • In-depth knowledge of smart home technology for effective customer support.
  • Best practices shared by our most experienced technicians.
  • Skills, Experience and Requirements

    What You'll Need :

  • Valid Driver's License : A clean driving record is essential.
  • Schedule Flexibility : Willingness to travel and work varying shifts including evenings, weekends, and holidays.
  • Physical Ability :
  • Ability to climb ladders (up to 40 ft).
  • Capability to lift up to 70 lbs.
  • Must adhere to a maximum weight limit of 335 lbs.
  • Customer Focus : Build trust and create an outstanding customer experience.
  • Problem-Solving : Able to address diverse challenges effectively on-site.
  • Determination : Comfortable working in tight spaces and various weather conditions.
  • Adaptability : Responsive to changes and unexpected tasks with ease.
  • Benefits :

    Explore versatile health perks and career opportunities via our careers website.

    Employment is contingent on successful completion of a pre-employment screening, which includes a drug test and verification of a satisfactory driving record. Compensation may reflect a combination of hourly pay and location-based differentials.

    The job posting will remain active for a minimum of 3 days and will continue to extend by 3 days until the position is filled.

    We are committed to developing and promoting talent, honoring our status as an Equal Employment Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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    Installation Technician • San Diego, CA, United States

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