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IT Asset Management Analyst

IT Asset Management Analyst

ITRGolden, CO, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Description Summary : Support projects and the daily operations of the IT Asset Management

  • Must be able to work hybrid in Golden, CO
  • Must be able to obtain a federal security clearance (US Citizen)

Program Duties Shall Generally Include :

  • Software Asset Management
  • Obtain and conduct initial review of End User License Agreements (EULAs)

  • Creation and maintenance of software product, model and entitlement records
  • Assistance with internal compliance audits and mitigation
  • Vendor Management
  • Determine the appropriate vendors for acquiring a particular product or service

  • Request quotes
  • Obtain W-8BEN from foreign vendors as required by laboratory policy
  • Queue Management
  • Monitor IT Asset Management queue and provide updates to requesters, as appropriate

  • Identify and fulfill “Tier 1” requests / tasks
  • Other project tasks and duties as assigned
  • Required Knowledge / Skills / Attributes :

  • 2 years Software Asset Management experience
  • Knowledge of and familiarity with software licensing models for major software publishers : Microsoft, Adobe, etc.
  • General knowledge of Hardware Asset Management, computer OEMs, specs and operating systems
  • Ability to effectively work in a hybrid collaborative team environment
  • Strong communication skills, written and verbal
  • Customer service experience and commitment to customer service and support
  • Analytical and problem-solving skills
  • Initiative to anticipate issues and provide insight into solution
  • Strong attention to detail and organizational skills
  • Ability to manage projects in parallel with daily tasks
  • Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment
  • Intermediate experience with Microsoft Office suite of applications
  • Preferred Qualifications :

  • Experience with ServiceNow ITSM and SAM / ITAM functionality
  • General technical knowledge and experience
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    Asset Management Analyst • Golden, CO, US