Food Operations Manager 3 - Patient Services

Food Operations Manager 3-Patient Services

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day!

Sodexo is seeking a Food Operations Manager 3-Patient Services for Cincinnati Children's Hospital located in Ohio. Consistently ranked as one of the best Children's Hospitals in America.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

What You'll Do

Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.

Oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery.

Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience.

Successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff.

Deliver high quality food services including retail, catering and patient meal management operations.

Achieve company and client financial targets and goals.

Develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management).

Develop strategic plans.

Ensure HACCP, regulatory and standards compliance.

Have daily interaction with patients, their families and clinical team to ensure patient satisfaction.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include :

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively.

Have culinary production experience and a strong background in safety and sanitation compliance.

Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.

Are enthusiastic and confident.

Ability to drive employee success to enhance the value of the food and nutrition team.

Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience.

Minimum Management Experience - 3 years.

Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.