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Sales Lead, Caesars Palace

Marshall Retail GroupLas Vegas, NV, US

28 days ago

Job type

Full-time

Part-time

Job description

Job Title

Sales Lead, Caesars Palace

Location

Las Vegas - Las Vegas, NV 89118 US (Primary)

Job Type

Full Time / Part Time

Category

Customer Service

Education

Job Description

Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment!

The Sales Lead provides an exceptional customer experience by encouraging the team to meet sales goals, while leading and supporting store teams and overall store operations.

Location : Las Vegas - Las Vegas, NV 89118 US

Schedule : Weekend availability is required

Pay : $16.00 hourly

Benefits

Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Disability Insurance
Paid Time Off
Paid Parental Leave
401(k) with company match
Employee Discount

Job Responsibilities

Greets and assists customers throughout their shopping experience

Maximizes sales by suggesting products and up-selling when appropriate

Remains knowledgeable of the store's merchandise and current promotions

Trains store associates on daily operations and best sales practices

Ensures cleanliness and upkeep of the store; maintains store displays and merchandise

Replenishes backstock, ensuring appropriate levels of merchandise on the floor

Conducts markdowns of merchandise as instructed

Performs opening / closing duties, including securing cash registers and store security

Communicates customer complaints and inventory concerns to management in a timely manner

Oversees the opening and closing of the store

Resolves employee conflict and escalates to upper management as appropriate

Counts cash drawers, completes deposit slips, closes registers, and completes required documentation

Other duties may be assigned

Job Requirements

1+ year of experience in a fast-paced retail environment

Early and late shift availability

Ability to multitask and problem solve

Strong written and verbal English communication skills

Demonstrated customer service experience

Ability to multitask and resolve minor customer service conflicts

Alcohol Beverage Awareness Cared (TAM Card) may be required

Additional Security clearance may be required

Satisfactory Criminal Background Check and Drug Testing May be required

Advanced computer skills, including Microsoft Office (WORD, Excel, PowerPoint, Publisher)

Additional Requirements

Limited sitting

Frequent standing, walking, climbing, crouching, bending, pushing, or pulling

Normal or corrected vision and hearing

Can distinguish varying or specific colors, patterns, or materials to assist customers

Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures

Typically, indoors

Typically, in a consistent temperature

Use of fine motor hand functions

Lift 0-60 lbs with or without reasonable accommodation

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO / ADA / DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin / ancestry, age, gender identity, gender expression, military / veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

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Sales Lead • Las Vegas, NV, US