Solar Service Technician

Job Description

Job Description

We are currently hiring for a Solar Service Technician. The Service Technician will work closely with the Service Manager and Dispatcher to troubleshoot existing customer's photovoltaic solar systems. The right candidate will travel in a company vehicle to project sites to perform necessary repairs and gather the required information for further troubleshooting and warranty replacements. They will obtain and communicate the necessary information from the field to the internal team to ultimately close out service tickets. As the Service Technician you will be working at residential properties and must be a professional and confident representative of the company.

Responsibilities :

• Travel to project sites in a company vehicle to repair and diagnose existing solar systems
• Photo-document all aspects of the site that are required
• Develop a positive relationship with customers to establish rapport and to gather information from the site as needed
• Conduct a physical site audit using auditing tools including a tablet / phone with apps, measuring devices, and other related equipment
• Communicate with their supervisor or product manufacturer from the field to resolve service cases
• Perform other duties as assigned

Requirements

Benefits