Assistant Director of Catering and Events
Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando. Be part of the legacy as an Assistant Director of Catering and Events.
Why join the Conrad brand?
The modern luxury concept empowers you to deliver :
- Personalized service with authenticity and passion
- Impactful experiences
- Creativity in our products and services
Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.
The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace, and in-room dining.
What will I be doing?
As an Assistant Director of Catering and Events with Conrad Orlando, you will assist in providing continuous leadership in creating and delivering an exceptional guest experience. You will infuse purpose and intention into every interaction, embracing your authentic self and your passion for creating enriching experiences for our guests. You will be responsible for assisting in planning, budgeting, and directing all event coordination and catered food and beverage experiences throughout the resort. You will collaborate with our event planners to ensure all details of their curated events are tended to and provided for with high-touch service.
Specifically, your essential functions will be to assist in performing the following tasks to the highest standards :
OPERATIONS EXCELLENCE :
Ensure the proper use of all function and event spacesManage supplier and vendor relationships (i.e. audio / visual, wedding planning, and destination management services)Possess subject matter expertise and ensure standards / practicesDevelop and manage departmental budgetsOversee short, medium, and long-term forecasting and actual cost reporting for eventsEnsure proper staffing for the needs of the businessIntegrate current trends in event management and designParticipate in customer site inspections and assist with the sales process as necessarySTRATEGY :
Implement commercial strategic initiatives and monitor for best-in-class resultsDrive innovation and creativity within event deliveryPartner with all interdepartmental teams to deliver on Hilton's values by creating high-impact event experiencesProvide owner relations guidance in key areas of events expertiseLEADERSHIP :
Provide overall leadership and direction in all events mattersServe as the hotel's credible Subject Matter Expert on all matters relating to event experienceServe as a highly visible, participatory leader who proactively and consistently engages with their General Manager / Executive Committee, Sales, Catering and Events team members, external guests, and suppliersParticipate or represent Hilton in industry social / meeting / events and professional associationsCULTURE :
Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Catering and Events talent pipelineIntegrate Hilton's Values / Mission / Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programsLead with Hilton culture engaging with Team Members through direct and meaningful interactionsTALENT :
Motivate and provide a work environment in which team members are productiveEnsure all Catering and Event manager roles have career development plans in place that are actively supported by leadership for succession planningListen and respond to team members needs while having an open-door policyManage group and interpersonal conflict effectivelyWhat are we looking for?
Five (5) years hospitality-related experience at manager level.Minimum of one 1 year of leadership experience in hotel management.Other requirements : Travel percentage : 10%It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
Knowledge of the hotel property management systems (Delphi, fdc)Significant experience in revenue management or a similar analytical roleRelevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes :
QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :
Access to pay when you need it through DailyPayMedical Insurance Coverage for you and your familyMental health resources including Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)Go Hilton travel program : 100 nights of discounted travelParental leave to support new parentsDebt-Free Education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including : college degrees and professional certifications401K plan and company match to help save for your retirementHilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programsAvailable benefits may vary depending upon property-specific terms and conditions of employment.