Charlotte- LTSS Service Care Manager - J01031

Location : Must be local to Charlotte. In person visits 3-4 days a week in field. Case load daily 2-3 a day. Field visits will be 2.5-2.75 hr one way radius from home residence for face to face member visits... mileage and lodging (if needed) is reimbursed.

SHIFT : Training 8-5 Mon-Fri EST learning journey is 4 weeks CAMERA ON NO TIME OFF (please ensure the candidates are aware they can t miss training)

Duration : 6 months, possible extension.

Requirement : MUST HAVE RN

Day to Day Responsibilities of this Position and Description of Project :

Case load daily 2-3 a day

In person visits 3-4 days a week in field

Managing a case load for healthcare members with LTSS (Long Term Support / Services) needs.

Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver s license.

Member assessments and notes.

Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.

Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact

Authorize and coordinate referral for services.

Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.

Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

Assist member with filing and resolving complaints and appeals.

Top 3 must-have hard skills stack-ranked by importance : 1 RN and / or LCSW

Physical hospital Health, Care Management, Utilization Mgt, Home Health all and / or background 2 Microsoft office 3 Bedside care management Candidate Requirements Required : Bachelor s Required : RN with Physical hospital Health, Care Management, Utilization Mgt, Home Health all and / or background