Relationship Manager Senior - Merchant Services

Relationship Manager Senior - Merchant Services

The Relationship Manager Senior - Merchant Services is responsible for maintaining client relationships in an existing portfolio of enterprise level customers through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. Ensuring all risk, regulatory and profitability goals are met. This role requires a deep understanding of the payments industry, a consultative approach to client engagement, and the ability to operate with executive presence. The ideal candidate will be a strategic thinker and skilled negotiator who can deliver tailored payment solutions that drive client success.

Key Responsibilities :

• Client Relationship Management :
• Serve as a trusted advisor to commercial and large account clients, building long-term relationships and delivering strategic payment solutions.
• Industry Expertise & Consultation :
• Provide expert-level insights across the payments ecosystemincluding card processing, ACH, fraud mitigation, POS systems, and emerging technologies.
• Strategic Sales & Negotiation :
• Lead complex sales engagements with a consultative approach. Negotiate pricing, terms, and contracts with precision and professionalism.
• Executive Engagement :
• Present strategic recommendations and performance reviews to C-level stakeholders, demonstrating clear business value and ROI.
• Cross-Functional Collaboration :
• Work closely with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services.
• Market Intelligence :
• Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy.
• Travel :
• This role requires regular travel to meet with clients and attend industry events.

Basic Qualifications :

Preferred Qualifications :

Exempt Status : Yes

Applications Accepted Through : 11 / 24 / 2025

Workplace Type : Office

Compensation Range : $93,000 - $189,000.00 Annual Salary

Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice : Visit Huntington's Career Web Site for more details.