Job Opportunity at City of Aurora
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of : Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
- Make a difference in the lives of real people every day
- Diverse community
- Competitive total compensation package
- Well-Funded General Employees Retirement Plan
- Light rail station minutes away
- On-site fitness center and overall employee well-being programs
- Internal educational programs to assist with career advancement
- Access to innovation workspaces
Primary Duties & Responsibilities
Plan trackingComputer data entry / retrieval functions and quality assuranceResearches, prepares, examines, and processes construction documents and applications for building permitsActs as a liaison between the customer and department or agency staff by following up on customer requests or complaints and solving problems related to service issuesVerifies setbacks ensuring compliance with the zoning codeUtilizes independent discretion to provide high volume of telephone and in person interactions with the public for technical code interpretation inquiries and assistanceCalculates building permit fees and taxes based on valuationAccurately routes and tracks plan and permits for commercial and residential buildingsMaintains / updates electronic records daily for building plans and permits, building inspections, and code records requestsElectronic scanning of documentsIssues / renews contractor and supervisor licensesPerforms other related duties as assignedMinimum Qualifications & Working Conditions
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education :
High School Diploma or GED requiredAssociates Degree or 2 years college level course work or directly related experience preferredExperience :
At least 3 years of customer service experience requiredAt least 2 years of experience in an office setting requiredAt least 2 years of experience in building construction (residential and commercial) and / or code compliance preferredKnowledge :
Knowledge of general office procedures, telephone etiquette, and the ability to efficiently and effectively create and produce quality detailed work with a high level of accuracyKnowledge and application of construction materials, municipal and building codes, and proceduresKnowledge of mathematics including algebra and geometryKnowledge of personal computers with related software applications with a windows operating systemSkills :
Skill in the operation of a computer system with related softwareEfficiently and accurately key information using a keyboard and skill in performing data entryAbilities :
Demonstrate the ability to create and produce quality detailed work with a high level of accuracy efficiently and effectivelyAbility to establish and maintain effective working relationships with employees, customers, and citizensCommunicate clearly and concisely, both verbally and in writingHandle multiple tasks and projects, set appropriate priorities, and meet deadlinesDevelop and maintain a collaborative and respectful working relationship with staff and othersHandle stressful situations with tact and diplomacy while maintaining a high level of customer serviceIndependently read and interpret construction documents, and maps in relation to the tasks of the jobWorking Conditions
Essential Personnel :
When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.Physical Demands :
Light physical work requiring ability to lift and / or move a maximum of 20 pounds with or without assistance.Occasional lifting, carrying, walking and frequent standing at the counter.Frequent hand / eye coordination to operate a computer keyboard, mouse, and general office equipment.Clear vision to read and interpret reports, documents, and other written material.Frequent speech communication and hearing to maintain communication with employees and citizens.Work Environment :
Primarily works in a clean, comfortable, office environment.Equipment Used :
Uses standard office equipment including a personal computer, calculator, architectural and engineering scales, fax / copy machines, multi-line telephones, and code books.This position may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.For Veterans :
Preference : Please show all of your employment history, including military service and related documentation on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References :
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.
Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.
Employment references will be conducted on finalists for City of Aurora vacancies.
