Technical Account ManagerNextdeavor • Chicago, Illinois, USA

Technical Account Manager

Nextdeavor • Chicago, Illinois, USA

7 days ago

Job type

Full-time

Job description

Technical Account Manager

6 Months W2 Contract

Chicago IL (hybrid)

Benefits Youll Love :

NextDeavor offers health vision and dental benefits for contract employees
Paid sick leave eligibility is contingent on state of residence
Optional 401k Plan (excludes employer match)

Heres how youll make an impact on the team :

Manage technical escalations and provide clear action plans with status updates actions and ownership through resolution without supervision.

Deliver proactive and preventive service deliverables and guide customers through complex environment changes.

Demonstrate advanced troubleshooting skills including simulating and replicating customer-reported issues.

Orchestrate advanced solution integration with Adobe or third-party products from a technical account management perspective.

Manage assigned accounts and assist team members with their accounts ensuring effective communication of business impact to internal associates.

Represent value realization in stakeholder meetings and quarterly business reviews influencing team initiatives and processes.

Contribute to product and operational best practices and lead large complex strategic accounts confidently.

Collaborate with engineering teams to deliver enablement content and apply enterprise software project lifecycle phases including design implementation testing and release management.

Research enhance develop and apply knowledge while guiding others in the application of operating procedures.

Contribute to team goals mentor junior team members and lead initiatives impacting immediate or extended teams.

Provide advice training and support to junior team members and drive engagement with subject matter experts product engineering and management.

Supervise activities of peers and team members with less tenure and act independently with entrepreneurial perspectives.

Share knowledge across global teams engineering support and other departments through forums team meetings and documentation.

Heres what youll need to be successful in this role :

Advanced troubleshooting and problem-solving skills

Excellent communication skills including presentation written and verbal abilities

Ability to manage complex accounts and deliver innovative solutions to customer requirements

Strategic thinking and ability to influence client roadmaps and strategic visions

Expertise in multiple Adobe solutions with certifications in business practitioner roles

Technical confidence and actionable knowledge of Adobe investments for a comprehensive view

Collaboration skills to work effectively with engineering and other teams

Strong research and knowledge dissemination capabilities

Leadership and mentoring skills to support and guide junior team members

Entrepreneurial mindset and ability to act independently on new assignments

Pay Range :

$40.00 - 49.86 / hour

Ready to make your mark Take the leap and apply directly here : your application is in good hands.

Required Experience :

Manager

Key Skills

Business Development,Cement Plant,Business Support,Data Analysis,ASP

Employment Type : Contract

Experience : years

Vacancy : 1

Hourly Salary Salary : 40 - 49

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Technical Account Manager • Chicago, Illinois, USA

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