Patient Accounts Representative

A company is looking for a Patient Accounts Customer Services Representative I.

Key Responsibilities

Answers calls in a call center environment to assist with patient inquiries and concerns

Processes payments, establishes payment plans, and maintains patient accounts

Coordinates with departments on accounts requiring precertification and resolves billing problems

Required Qualifications

High School Diploma or GED required

Less than 1 year of experience, specifically 3 - 6 months required

Knowledge of HIPAA and privacy standards

Ability to enter data electronically and verify account balances

Familiarity with billing processes and insurance information