L&D Specialist, Home Care

Job Description

Job Description

Company Description

About A Place for Mom

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Our employees live the company values every day :

• Mission Over Me : We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
• Do Hard Things : We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team : We each own the outcome but can only achieve it as a team.
• Win The Right Way : We see organizational integrity as the foundation for how we operate.
• Embrace Change : We innovate and constantly evolve.

Job Description

The L&D Specialist, Home Care will be responsible for a comprehensive onboard training program and continued mentorship for the Home Care Acquisition Manager (HCAM) and the Customer Success Manager (CSM) teams. This individual is a skilled facilitator and coach that will focus on rapid onboarding, structured training, and mentorship, providing clear expectations, personalized coaching, and opportunities for success.  As part of the Home Care onboarding team, they are responsible for ensuring training content and methods remain up-to-date, relevant, and aligned with APFM values, business needs and selling best practices. This individual may also support training for corporate team members.

Who You Are :

you are passionate about fostering an environment of continuous learning and excellence, skilled in delivering engaging learner experiences and ensuring that learning objectives are met and connected to improving business outcomes. You have experience developing and delivering virtual instructor-led training. You are skilled in creating and maintaining an environment conducive to learning and development. You are a skilled facilitator and coach that will help new hires become productive quickly and feel like valued members of the team.

What You Will Do :

Lead effective and engaging virtual instructor-led training sessions as part of the HCAM / CSM onboarding program and continued mentorship. Including :

Qualifications

Additional Information

Compensation

All your information will be kept confidential according to EEO guidelines.

A Place for Mom  uses E-Verify  to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit  www.dhs.gov / E-Verify .

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