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Guest Relations
Guest RelationsEquity LifeStyle Properties • Big Oak Flat, CA, US
Guest Relations

Guest Relations

Equity LifeStyle Properties • Big Oak Flat, CA, US
30+ days ago
Job type
  • Full-time
Job description

Guest Relations

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Guest Relations in Groveland, California.

What you'll do :

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include :

  • Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
  • Process payments and deposits.
  • Run reports and submit maintenance request forms to ensure office efficiency.
  • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
  • Prioritize customer satisfaction, address conflicts and solve problems promptly.

RV Site / Accommodation available. The position begins mid-April and ends late September.

Experience & skills you need :

  • High school diploma or equivalent experience.
  • 1+ years of experience in customer service with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.
  • We invite you to visit our website at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

    As an Equal Opportunity Employer, we welcome and thank all applicants.

    Estimated compensation for this position in the states of CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is : $16.90 - $16.90

    The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

    In return for your excellent skills and abilities, we offer a comprehensive benefits package including : medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

    Create a job alert for this search

    Guest • Big Oak Flat, CA, US

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