Senior Network Architect

Senior Network Architect

Job Category : Engineering & Cloud

Location : US - Massachusetts - Waltham

Meet Our Team :

Our Network Engineering team is a global group that provides first-class support of our dispersed network infrastructure. They work in a fast-paced, high-energy environment to support all aspects of our corporate network including route, switch, firewall management, load balancing, and DNS.

Picture Yourself at Pega :

In this role, you will be responsible for the operational success of Pega's network infrastructure. Implementing and maintaining best practice solution to provide service and reliability while maintaining a strong focus on network security. You will work alongside Senior and Principal level engineers, diving into obstacles and helping to create solutions.

What You'll Do at Pega :

Network Operations

Operations Management and Service Delivery - monitor and measures systems in scope, fulfill end user requests, adhere to SLOs, perform triage and root cause analysis.

Administration and support of the network environment including routing, switching, firewalls, and wireless.

Perform upgrades and hardware replacements. Document processes and diagrams to support the environment.

Network Projects and Architecture

You will act as a subject matter expert and escalation point for AWS from a networking and provisioning perspective, primarily supporting our Boston Datacenter and Waltham Headquarters.

You will be responsible for the operation, management, and standardization of our network infrastructure.

You will perform triage, root cause analysis and incident response.

You will assist in leveraging automation tools to streamline and optimize day-to-day tasks.

You will work closely with our Information Security partners to secure and maintain our network integrity.

You will design and implement solutions to meet the needs of our employees.

Operational Service Delivery

Continuously deliver a high level of service availability which meets or exceeds service level objectives for responsible areas.

Provide operational support and problem resolution management.

Implement operational best practices to ensure the ongoing health and reliability of the environments (capacity planning, patch management, etc.).

Perform complex problem resolution - diagnose the problem directly and / or facilitate problem solving across technical teams.

Who You Are :

An engineer possessing excellent technical written and verbal communication skills.

A problem solver who can dive into technical issues and obstacles and identify technical solutions.

A detail-oriented professional with the focus of a global scale picture.

A multitasker, who can balance multiple requests and priorities.

What You've Accomplished :

7-10+ years of experience with networking and other relevant disciplines in a similar sized company.

Experienced engineer with strong technical knowledge of AWS around network security and monitoring

Knowledgeable of routing protocols including EIGRP, OSPF and BGP.

Any scripting, automation, or Terraform-related IaC experience is a plus.

Pega Offers You :

Gartner Analyst acclaimed technology leadership across our categories of products

Continuous learning and development opportunities

An innovative, inclusive, agile, flexible, and fun work environment

Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Additional Information

Base salary range for this role is 138600 - 211100 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus / commission, and other pay components for this role at the relevant recruitment stage.

Job ID : 22640

It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.