Service Shop Floor Lead - Indiana

Job Description

Job Description

The INSC Lead will be a shop floor lead who operates and addresses daily business, demonstrates standard work practices, identifies areas of improvement, and provides aid / resources where special efforts are required. There must be a full knowledge and expertise of all Geoprobe® equipment, shop floor OneNote, and SAP data entry. In addition, the individual must have effective communication skills with the trust and confidence of current and future team members.

Responsibilities

• Provide leadership to team members
• Demonstrate and teach standard practices
• Identify areas for improvement and work to implement changes, problem-solve issues that arise
• Coordinate work assignments
• Keep Shop OneNote Updated
• Ensure “steps to successful service projects” are followed
• Ownership / Passion for Excellence
• Ensure deadlines are met
• Determine appropriate staffing to meet customer needs - provide coverage from 8am – 5pm
• Accountable for achieving minimum billable shop hours
• Expected hours are 45 / week.
• Communication
• Communicate with customers about projects
• Develop an environment where feedback is used to make better decisions as a group.
• Provide concise, factual verbal activity reports regarding performance and productivity
• Communicate shop project status at companywide Monday Morning Meeting and Tuesday Service meeting. Ensure slides are updated.
• Back-up Support to Service Manager
• Provides departmental leadership for the team in the Service Manager’s absence

Requirements

Note : This position will not be responsible for hiring / firing personnel, personnel performance reviews / wage adjustments or disciplinary actions. However, the lead will keep the service director informed on personnel updates or issues.

Benefits

Geoprobe Systems® is an Equal Opportunity Employer.