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Marketplace Logistics Analyst

Marketplace Logistics Analyst

EDRAYCharlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About EDRAY

EDRAY thrives in the most difficult part of the supply chain - the final mile at the ports. Through proprietary technology, processes and most importantly - innovation, we work on your behalf with all stakeholders to keep your freight moving in the most efficient way possible.

Summary

The Marketplace Logistics Analyst is responsible for supporting EDRAY's freight brokerage activities, managing carrier relationships, and optimizing transportation operations. This role requires a keen ability to solve problems, manage stakeholders, and operate effectively in a fast-paced, high-pressure environment.

The ideal candidate will gain valuable insight into freight brokerage operations, including buy-and-sell activities, accessorial charge coordination, conflict resolution, and route optimization. This position requires occasional after-hours availability for urgent logistics situations.

Responsibilities include :

  • Oversee supply chain processes and container delivery, ensuring operational efficiency.
  • Track invoices, analyse shipment statuses, and review delivery routes to optimize performance.
  • Manage freight brokerage activities, including carrier engagement and vendor support.
  • Provide drayage and trucking solutions while ensuring smooth operational execution.
  • Handle conflict resolution and manage stakeholder expectations with DCs, Shippers, Forwarders, and Trucking Companies.
  • Collect, interpret, and analyse logistics data to enhance supply chain performance.
  • Monitor and report key performance indicators (KPIs) related to import final mile processes.
  • Collaborate cross-functionally to resolve transportation challenges and improve efficiency.

Candidate requirements

  • Bachelor's degree in Supply Chain Management, Business Administration, or related field preferred, OR 1-3 years of industry experience.
  • Experience in freight brokerage, drayage, trucking solutions, and spend management.

    • Desired Skills / Experience :

  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to manage conflict and resolve freight-related issues efficiently.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook); intermediate Excel skills required.
  • Strong organizational and multitasking abilities in a high-pressure environment.
  • Ability to work independently and collaboratively within a team.

    • Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made.

  • Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
  • Frequently required to sit; occasionally required to stand and walk
  • Occasionally required to reach with hands and arms
  • Frequently required to talk or hear
  • Occasionally required to bend, twist, or climb.
  • Moderate concentration / intensity, which includes prolonged mental effort with limited opportunity for breaks.
  • Average memory, taking into consideration the amount and type of information.
  • Moderate level of complexity for decision making. Average time pressure of decision making.
  • The noise level in the work environment is usually moderate.

    • Note

    This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

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    Marketplace Analyst • Charlotte, NC, US