Sales Support Representative

Join Our Caring Community

Become a part of our caring community and help us put health first. The Sales Support Professional is part of our Field Sales team, committed to introducing community partners and seniors themselves to the value our primary care centers offer with the objective of procuring new patients. The Sales Support Professional is responsible for working closely with the field sales team, primary care center leadership, the health plan broker relationship manager and others, cross-functionally, to support overall prospect and patient engagement in the market. This includes both B2B and B2C channels. The Sales Support Professional's responsibilities include :

Utilize upcoming event platform (Salesforce / BlackThorn Event Management)

MRC (Marketing Resources Center) selection, preparing flyers for production and mailing.

Ordering collateral materials for events

Requesting Certificate of Liability for large events

Responsible for completing compliance forms and getting the approval of events and selected initiatives.

Occasional evening and weekend work may be required as business needs dictate.

Support field sales team in efficient and effective execution of events

Develop and maintain calendar of sales events in market.

Utilizing CRM (Salesforce) to provide administrative support, including lead entry, tracking, and event attendance.

Ensure all programs and activities adhere to compliance guidelines / CMS regulations.

Attend and facilitate activities as time allows.

Meet at least 1 per month, with Associate Directors in their market. Some of these meetings will be in person.

Participation in some of the assigned markets will be required. Large events examples : AEP Kick OFF, Medical Center Open Houses, other large community events (health fairs, conferences, etc., as well as large broker engagement events.

Use your skills to make an impact.

Required Qualifications :

2-4 years experience in event / activity management, sales support or marketing, focusing on the senior population.

Customer service oriented with the ability to work well under pressure.

Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with a high level of quality, productivity and communication.

1 - 3 years of experience in sales, marketing, or related field.

Proficient in Microsoft Office - Word, PowerPoint, Outlook & Excel.

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100 / 300 / 100 limits.

Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications :

Bilingual Spanish

You will receive a virtual evaluation from Modernhire / Hirevue.

Scheduled Weekly Hours : 40

Pay Range : The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $44,900 - $60,200 per year.

Description of Benefits : Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us :

About CenterWell Senior Primary Care : CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company : CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE : HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer : It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.