Collections Analyst I

Why Join Coke Northeast?

Culture - At Coca-Cola Beverages Northeast, we deliver more than your favorite beverages. We deliver on a promise - to live our values by investing in our people, focusing on our customers, and championing the communities we are fortunate to serve.

Career Development - At Coke Northeast, the career growth is truly endless. We continue to expand our territories through the Northeast bringing new opportunities to our employees to move up within our organization. Most of our Senior Leadership began as summer help!

Diversity - Our Sales Centers and Production Centers throughout the Northeast are filled with an array of personalities, cultures, and backgrounds. Our focus is to build a team that can bring refreshing new ideas and insights to the table and that begins with our diverse workforce.

Job Description

The Collections Analyst I is responsible for the efficient, effective, and timely collection of outstanding customer balances through professional written and oral communication. This position requires an individual who can successfully manage a large portfolio of local accounts for an assigned territory. The Collections Analyst I will work closely with the deductions and cash applications teams to ensure the proper resolution of customer disputes along with the accurate application of payments. They will foster strong relationships with our sales and administrative organization for their assigned customer portfolio. The ideal candidate for this position will have a background in collections, recent demonstrable experience with SAP along with experience working within the beverage industry.

Essential Duties & Responsibilities

• Prioritize daily collection calls and activities for assigned customer portfolio to ensure that collections goals are obtained
• Analyze customer balances, payment history and ability to pay to determine collectability of outstanding receivable balances or escalation of payment issues
• Partner with all areas of accounts receivable to ensure outstanding customer balances are researched, collected and properly applied
• Complete customer reconciliations as necessary in the collections process
• Document collections efforts with clear and concise notes
• Strong communication with sales centers regarding customer balances, account risks, NSF payments, and disputes
• Perform additional accounts receivable responsibilities as requested by leadership

Job Requirements

• Bachelor's degree in Accounting, Finance, or related discipline preferred
• 2+ years of commercial Collections experience
• Strong communication and interpersonal skills both internal and external to the organization
• Recent hands on experience with SAP preferred
• Strong proficiency with Microsoft Office applications including : Outlook, Excel, Word and PowerPoint required
• A customer service mindset with excellent problem solving, analytical, organizational and time management skills

Benefits & Perks :

401K with Company Match, Health Insurance, Life Insurance, Paid Time Off, Employee Referral Bonuses, Fitness Reimbursements, Tuition Reimbursement, Employee Discounts, Scholarship Opportunities, and so much more!

• Benefits may vary by position, location, and union governance

About Coke Northeast :

At Coca-Cola Beverages Northeast, we start with great people and great brands, in that order. We unite around a winning workplace culture that respects all people, promotes inclusion, and inspires achievement. From the leadership team to all 3,400 of our associates in our 29 locations, we strive every day to bring our mission, vision, and values to life in the Northeast.

Still interested in learning more about our company and culture? Take a few minutes to watch the videos below :

Day in the Life of Coca-Cola Employees :

• Order Builders (Warehouse)
• Truck Driver (Distribution)
• Merchandisers
• Fleet & Cooler Technicians
• Machine Operator & Quality Assurance

Coke Northeast Employees on Career Growth :

• Paul (Human Resources)
• Rodney (District Sales Manager)
• Susannah (Sr. Director of Public Affairs and Comm)

BACKGROUND VERIFICATION :

Coke Northeast requires all applicants to undergo a criminal background verification process prior to commencing employment with the Company. Employment with Coke Northeast is contingent on the satisfactory completion of a pre-employment background check. Depending on position, drug screen results and / or driving records, including minor moving violations, will be evaluated according to Coke Northeast's guidelines to determine eligibility for the position.

EQUAL OPPORTUNITY EMPLOYER STATEMENT :

Coke Northeast is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.