Application Support Analyst

Reporting directly to FISA-OPAs Financial Systems Deputy Director of Application Support the Application Support Analyst will perform a set of production and non-production support activities with a focus on Sterling Integrator (GIS) administrative duties. The primary role of the Application Support Analyst is to :

Perform routine GIS administrative duties :

• Perform routine production environment support requests including but not limited to the following :
• Creating inbound and outbound mailboxes
• Coordinating with the security team to authorize GIS user IDs to mailboxes
• Deleting inbound files from agency inbound mailbox if requested by agency coordination teams
• Providing information on mailbox content to application teams for the purposes of problem resolution
• Performing problem determination by researching GIS logs GIS application server logs Perimeter server logs FMS / 3 application server logs
• Coordinating with agency for initial setup of mailbox through configuration and implementation of security certificates

Perform advanced GIS administrative duties

Manage and execute special projects to operationalize new GIS based interfaces and new GIS functionalities. GIS projects include but are not limited to the following :

Preferred Skills

Additional Information

P-156

The City of New York offers a comprehensive set of benefits and programs to employees including health insurance pension plan Deferred Compensation Plan (with 457 401K and Roth IRA options) pre-tax Commuter Benefit program pre-tax Flexible Spending Accounts programs and more. Additional benefits such as prescription drug coverage dental benefits vision care benefits and more are also available through District Council 37 Local 2627 the union that represents employees in this title.

To Apply

Applicants may visit the Jobs NYC website : and apply to Job ID : 754515. While all complete applications will be given consideration only candidates selected for an interview will be contacted.

Hours / Shift

35 hours Weekly / Day.

Work Location

5 Manhattan West NY NY

IT SERVICE MANAGEMENT SPECIALI - 95713

Qualifications :

3. Education and / or experience which is equivalent to 1 or 2 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work : No

Employment Type : Full-time

Key Skills

Administration And Accounting,Hardware & Networking,Assessment,Cost Estimation,ABAP,Loans

Experience : years

Vacancy : 1