Office Manager (FGP) - Brooklyn, Multispecialty

Office Manager (FGP) - Brooklyn, Multispecialty

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values.

Position Summary : We have an exciting opportunity to join our team as a Office Manager (FGP) - Brooklyn, Multispecialty. The FGP Office Manager is responsible for overseeing the daily activities of practice operations including the hiring, onboarding and management of staff, handling patient interactions, and adherence to the policies and procedures of the Faculty Group Practice. The practice manager will be responsible for collaborating with physicians as well as FGP regional leadership to implement operational and business initiatives.

Job Responsibilities :

• Ensures enforcement and adherence to FGP policies and procedures
• Hires, onboards, trains and manages staff
• Oversees daily practice operations including reception / phones, staffing and provider schedules, and workflows
• Promotes excellence in patient experience by monitoring patient feedback, responding to issues, and reinforcing best practices
• Monitors supply inventory and medical equipment maintenance
• Coordinates regular staff meetings and performance reviews
• Collaborates with Physicians to support efficient workflows and optimize patient access
• Communicates issues or roadblocks to the regional manager / operations leads
• Performs other duties as needed

Operations & Financial Management

Clinical Management

Patient Experience & Access

Staff Engagement

Minimum Qualifications : To qualify you must have a A Bachelor's Degree (Master's preferred) with a minimum of 3-5 years of relevant work experience or equivalent combination or training and relevant work experience required. Ability to work in a fast paced multi-physician practice environment. Good communication, interpersonal and computer skills. Ability to develop and maintain effective working relationships with physicians, staff and patients. Progressive leadership; demonstrated in a leadership position or demonstrates the potential for leadership competency; demonstrates ability to develop, guide, motivate, nurture, and coach others.

Preferred Qualifications : None.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being : physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services