Customer Service Advisor Float Michigan Adrian, M

Customer Service Advisor Float - Michigan

This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Adrian North, Adrian West, Tecumseh, Morenci and Hudson, all located in Michigan.

To be eligible for a one-time $500 Sign-On Bonus, the employee must be hired between now and December 1st, 2025, successfully complete the 90-day assessment period, be actively working and in good standing. Please inquire with Human Resources if you have additional questions.

Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and / or providing necessary additional support of the banking center's sales and operational objectives as assigned.

This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Adrian North, Adrian West, Tecumseh, Morenci and Hudson, all located in Michigan.

Essential Functions :

• Excellent Customer Service
• Operational and Security Proficiency
• Identify referral opportunities
• Relationship building
• Cross-selling of Bank's products and services
• Business development (inside and outside)

Essential Duties and Responsibilities :