Gold Floor Attendant (Casual)

As a Gold Floor Attendant with Fairmont Hotels & Resorts you will be an ambassador for the exceptional VIP service and specialty cuisine that are hallmarks of our luxury lifestyle brand. Your warm personal attention and knowledge of our outstanding Gold Floor Attendant offering allows our guests to experience unique consistent luxury while enjoying the services provided by our Fairmont Gold Lounge.

Fairmont Gold is our exclusive hotel-within-a-hotel consisting of 45 luxury rooms and suites. Our dedicated Fairmont Gold team strives to deliver the highest level of personalized service while providing exclusive Food & Beverage service in our private Fairmont Gold Lounge.

What you will be doing :

• Provide unique dining experiences to all of our guests through warm personal & detailed service in a luxury upscale and fast paced environment.
• Ensure a positive first impression of Fairmont Gold for our guests through detailed cleanliness set-up and ambiance control.
• Distribution and delivery of guests food orders out onto the service floor and serving them at their tables to the correct guest
• Maintain complete knowledge of all F&B services contents & preparation methods outlets and hotel services / features
• Maintain cleanliness of all chinaware. Monitor quality and consistency of all menu items being served
• Maintain clean and orderly condition of the service line station.
• Daily requisition of all food condiments and to ensure adequate stock levels of all necessary dishware linen and condiments for daily service operations
• Clear and tidy up bar counter after the departure of the patrons as quickly as possible
• Try to remember individual patrons names and their preferences to extend a personalized service
• Ensure that all food & beverage are served according to service standard
• Perform opening / closing side duties as assigned and set all tables according to standards and procedures
• Assist other Food & Beverage outlets with their operations during peak times or when required
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Be well versed in hotel fire & life safety / emergency procedures
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Qualifications :

Your experience and skills include :

Additional Information :

Hourly Rate :   $25.24 USD

Visa Requirements :  Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Our commitment to Diversity & Inclusion :   We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.

By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit Fairmont Hotels & Resorts : At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that to offer our guests the best we first need to offer our employees the best. Thats why youll find exceptional work opportunities throughout North America and the Caribbean Europe and Africa the Middle East and Asia Pacific as well as industry leading training career development recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like Londons The Savoy New Yorks The Plaza and Shanghais Fairmont Peace Hotel. Our teams are guided by values of Respect Integrity Teamwork and Empowerment; we employ the highest ethical and quality standards treating all colleague with fairness & dignity. A community and environmental leader Fairmont is also regarded for its responsible tourism practices and award winning Green Partnership Program. An exciting future awaits!

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Remote Work : No

Employment Type : Part-time

Key Skills

Customer Service,Hospital Experience,Hotel Experience,Taleo,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Computer Literacy,Guest Services,Cash Handling,Commercial Cleaning

Experience : years

Vacancy : 1