Operations Analyst
KellyMitchell GroupIndianapolis, IN, United States21 hours ago
Job type
- Full-time
Job description3+ years experience in knowledge management / operations, legal operations, or similar field Strong project coordination and administrative skills Experience with content management systems and documentation workflows Excellent attention to detail and ability to manage multiple priorities Strong written communication skills Ability to work independently with minimal supervision Familiarity with legal or compliance documentation Background in policy management Knowledge of AI / agent content preparation Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered
Job Summary :
Our client is seeking an Operations Analyst to join their team! This position is located in Indianapolis, Indiana.
Duties :
- Support knowledge updates and publishing across Confluence and multiple orgs
- Assist with knowledge content governance and quality assurance processes
- Support CAP Compass content updates and cross-linking initiatives
- Help maintain AI-ready knowledge formats and structures
- Assist with enterprise policy management, updates and publication in Confluence
- Assist with Standard Operating Procedures (SOPs) reviews and updates
- Help manage the queue of knowledge requests with the team and assist with matters ticketing and workflow improvements
- Support management of legal knowledge subscriptions and Do Not Call list management and updates
- Submit regular status reports on progress
Desired Skills / Experience :
Benefits :
The approximate pay range for this position is between $26.29 and $37.56 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
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Analyst • Indianapolis, IN, United States