Client Engagement Director

rSTAR is looking for a Client Engagement Director in Chicago who has ecellent eperience in sales, managing sales team and IT Service industry

Tasks

Position : Client Engagement Director

Type : Full Time

Client : rSTAR Technologies

Job Description

Role Summary

We are seeking a Client Engagement Director to lead and manage our Client Partner team on a day-to-day basis. This role will serve as the strategic coach, performance driver, and escalation point for all client partners, ensuring alignment with revenue goals, delivery excellence, and client satisfaction. Additionally, hybrid role will be responsible to carry an individual sales number along with a team lead group sales number, expected to generate new revenue by driving pipeline development, opportunity closure, and account growth.

Key Responsibilities

Client Partner Oversight & Enablement

• Serve as the daily leader and performance coach for the Client Partner team
• Provide guidance on account strategy, client engagement best practices, and solution positioning
• Track KPIs across the client partner portfolio (pipeline, CSAT, renewals, expansion)
• Ensure Client Partners are delivering value and driving measurable business outcomes for their accounts
• Step in as key sponsor or escalation point for key client relationships as needed

Revenue Ownership & Sales Leadership

Cross-Functional Collaboration

Required Qualifications

Preferred Qualifications

Requirements

Excellent experience in IT Services, System Integration

Benefits

100% free medical including dental and vision, 50% contribution for dependents, 401K option, paid holidays, sick leaves, accrued holidays etc.

If you are interested please send your updated resume.