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Office Manager

Office Manager

Capstone RoofingSanta Rosa, CA, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $80k - $110k

Office Manager Roofing / Construction Industry

Are you a high-energy office leader ready to take your career to the next level? Capstone Roofing is growing and we are looking for a hands-on Office Manager to lead our busy business office and support our continued growth!

In this role, youll oversee a team of 4 highly experienced administrative professionals who manage sales intake, production scheduling, permitting, customer service, and general office operations. Youll play a critical leadership role ensuring smooth day-to-day operations while mentoring and supporting your team.

What Youll Do :

  • Manage daily operations of a busy administrative office in a fast-growing roofing company.
  • Lead, mentor, and develop a talented team of intake specialists, schedulers, permit coordinators, and customer service staff.
  • Step in to resolve escalated customer relations issues as needed.
  • Monitor office inventory, handle office purchasing, and support fleet management (vehicle titles, registrations, smog, etc.).
  • Collaborate with other departments on administrative functions like accounts payable or other projects as needed.
  • Utilize CRM systems to monitor projects, customer data, and job flow.
  • Work directly with company leadership on process improvements and administrative growth.

What Were Looking For :

  • 2+ years recent experience in roofing, construction, or related home services industry (REQUIRED).
  • Operations-minded leader who thrives in a fast-paced environment, is eager to grow with the company, and is highly focused on building a strong, cohesive team.
  • Must be committed to both the departments success and the ongoing development of individual team members.
  • Understandingsales pipelines, estimating processes, or project flow within the roofing, construction, or home services industries is highly beneficial to help support the offices role in the overall operations.
  • Ability to understand and communicate basic Spanish is strongly preferred.
  • Previous office management experience in a busy, high-volume environment.
  • Experience leading, coaching, and managing a seasoned office team.
  • Ability to handle escalated customer issues with professionalism and confidence.
  • Organized, adaptable, and able to manage multiple priorities daily.
  • Experience working with CRM or customer work order / project management software.
  • Strong communication and leadership skills.
  • A true team player with a positive attitude, excellent work ethic, and high integrity.
  • Schedule : Full-time, Monday Friday (days), with occasional after-hours work during peak seasons.

    Why Join Capstone Roofing?

    At Capstone Roofing, were proud to build a team that supports one another and grows together. We offer a stable and positive work environment, competitive compensation, and the opportunity to be part of a company experiencing exciting growth.

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    Office Manager • Santa Rosa, CA, US

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