Pharmacy Technician I

AI Job Summary : Pharmacy Technician I

Role Impact & Expectations :

The Pharmacy Technician I plays a pivotal role in supporting the organizations mission by delivering high-quality front-line customer service within the National Customer Care Center. The position is expected to handle diverse pharmacy-related inquiries ensure accurate data entry and maintain operational effectiveness directly impacting customer satisfaction and organizational efficiency.

Emphasis on Skills :

This role requires recent pharmacy benefit management experience strong customer service acumen and fluency in pharmacy operations. Proficiency in communication and adherence to standard operating procedures are essential for success.

Key Responsibilities :

• Provide real-time support for pharmacies regarding point-of-service inquiries
• Educate prescribers about formulary details and prior authorization processes
• Enter customer data and relevant information accurately into documentation systems
• Assist members with pharmacy benefit inquiries and resolve issues promptly
• Ensure compliance with standard operating procedures to uphold accuracy and quality
• Communicate effectively with customers and internal staff regarding inquiries and resolutions

Recruiter Insights :

This role offers the advantage of joining a dynamic healthcare team within a reputable organization in Philadelphia. The position provides exposure to national pharmacy operations and the opportunity to work in a collaborative fast-paced environment. Preferred qualifications such as pharmacy technician certification and a bachelor s degree can help candidates stand out but are not mandatory broadening the potential talent pool.

Candidate Insights :

Candidates will benefit from professional growth opportunities a supportive environment and the chance to make a tangible impact on patient care and satisfaction. The role s structured schedule and clear advancement path are attractive for those seeking stability and career development in pharmacy operations.

Location : Philadelphia PA

Department : PFMRXPerformRxPharmacy Operations

Schedule : 40 hours per week 8-hour shifts

Job Type : Staffing Supplier Sourced

Key Skills

Load & Unload,LTC Pharmacy,Typing,Inventory Control,Customer Service,Hospital Experience,Pharmacy Software,Communication skills,Math,Pharmacy Technician Experience,Order Entry,Compounding Medications

Employment Type : Full Time

Experience : years

Vacancy : 1