Customer Service SupervisorKYOCERA AVX Greenville LLC • Fountain Inn, South Carolina, United States
Customer Service Supervisor
KYOCERA AVX Greenville LLC • Fountain Inn, South Carolina, United States
23 days ago
Job type
- Full-time
- Quick Apply
Job descriptionAdminister quality operating systems in CS with emphasis on knowledge and compliance to all applicable audits within the facility (ISO, IATF, EHS, etc.). Review return authorization requests for accurate information monitoring proper disposition and approval process offering guidance and training to eliminate administrative errors as they relate to customer satisfaction. Reinforce sale of AVX on hand stock, review credit / debit memos for accurate information and emphasis finding the root cause in problems that occur. Familiarize oneself with work of subordinates, with ability to fill in or cover as needed. Provide feedback to subordinates and perform performance reviews as needed. Provide direction for line downs, delivery, quotes, and RMA's. Supervise subordinates with special emphasis on quality, attendance, system, and procedure training. Monitor SPA, BA, And VA contracts and monitor and investigate pricing discrepancies. P repare and participate in customer visits, and train representatives, distributors and customers on KAVX systems, policies, and procedures. Act as a liaison to KAVX customers, distributors, and representatives. Keep management aware of problems and opportunities and assist in developing, issuing, and maintaining operational procedures. Assist in evaluating competitor systems and service while building relationships with representatives, distributors, and customers. Conduct plant tours for visiting buyers, representatives, and distributors. Compile, analyze and publish reports as requested by management. Perform any other procedures outlined by management. Assist manager in monitoring workload distribution and assisting department personnel as needed. Actively assist in the day-to-day training and actual work review of new employees. Be an active team participant in the decision making and problem solving activities for customer service. Develop and maintain measurement and tracking systems to monitor and follow-up on all activity related to the support of the customer. Bachelor’s degree in business or related field is required 5 years’ experience in customer related field Supervisory experience preferred. A bility to demonstrate supervisory skills through leadership, motivation, and coaching in a proactive manner. Proficient in PC skills with working knowledge of Microsoft Applications. M ust possess strong written and oral communication skills.
Customer Service Supervisor
About KYOCERA AVX
KYOCERA AVX is a leading global manufacturer of advanced electronic components engineered to accelerate technological innovation and build a better future. As a wholly owned subsidiary of KYOCERA Corporation structured to capitalize on shared resources and technical expertise, KYOCERA AVX has an expansive global footprint comprised of several dozen research, development, and manufacturing facilities spanning more than 15 countries and staffed with talented personnel dedicated to innovation, component quality, customer service, and enabling a brighter future through technology.
KYOCERA AVX designs, develops, manufactures, and supplies advanced capacitors, antennas, connectors, circuit protection and timing devices, sensors, controls, filters, fuses, diodes, resistors, couplers, and inductors optimized for employment in the international 5G, IoT, aerospace, automotive, consumer electronics, industrial, medical, and military markets.
Customer Service Supervisor
- Full Time
- 1 Avx Blvd, Fountain Inn, SC 29644, USA
- With Professional Experience
- 10 / 30 / 25
Primary Function :
Responsible for monitoring, measuring, coordinating, and following up on all actions and day to day operations related to growing the revenue from assigned accounts. Provide leadership and supervision for account managers, senior account managers, and support personnel through close monitoring of major accounts and activities within assigned territory. Ensure adherence to daily operational procedures and policies within the CS department. Actively participate in departmental administration
Duties and Responsibilities :
Preferred Qualifications :
EEO Statement :
Kyocera-AVX is an Equal Opportunity Employer : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran.
contact person
Scott Seation
Apply online
Share this job
Imprint | Data privacy
Powered by softgarden
Create a job alert for this search
Customer Service Supervisor • Fountain Inn, South Carolina, United States
Related jobs
As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company.Our corrugated packaging business seeks to be the leader in helping our customers - large and smal...Show more
We are a rapidly growing company that has more clients than we can see.We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.W...Show more
Looking for a job with promotion opportunities? We offer on the job training, weekly pay, and overtime.No experience is necessary for this entry-level position!.
This is a general labor position tha...Show more
Successful Shop Supervisors are fast learners, self-motivated and independent workers.Shop Supervisors will oversee the daily supervision of Heavy Equipment shop operations.Blanchard Machinery Comp...Show more
Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...Show more
We are seeking a highly skilled and experienced Area Supervisor to join our team.The ideal candidate will possess excellent problem-solving skills, be comfortable working in a fast-paced environmen...Show more
Vertical Continuous Vulcanization is a process to apply various shields and insulations to strand as required by product design.
Brief Summary of Primary Duties : .Regular and predictable attendance t...Show more
Fred Anderson Automotive Group is looking for an Automotive Service Advisor for our Hyundai of Greer location.We are looking for energetic and outgoing personalities with a proven track record of c...Show more
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show more
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...Show more
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show more
The Production Supervisor will work closely with the current Plant Manager to supervise all on-site employees ensuring production deadlines and customer expectations are met while maintaining a saf...Show more
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show more
As the Operations Supervisor, you will use your leadership skills to maintain a secure work environment, build a culture of safety, and ensure our supply chain operations are running efficiently.Th...Show more
Crafting the world's finest coffee, one meaningful moment at a time.We believe in creating a warm and welcoming space where every cup of coffee sparks connection.
Every shift is a chance to brighten...Show more
Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world.
The broad service spectrum off...Show more
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show more
This includes making and serving great tasting products in a friendly and courteous.Greet each guest with a smile and a warm welcome.
Can multi-task and anticipate, "What's next".Work a register acc...Show more
FABRICATING SUPERVISOR 2ND SHIFT
Packaging Corporation of America • Honea Path, SC, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Service (Full Time / Remote)
Morphius Corp • Greenville, SC, US
Remote
Full-time
Last updated: 21 days ago • Promoted
Traffic Control Flagger
Wright • Abbeville, SC, USA
Temporary
Quick Apply
Last updated: 30+ days ago
Shop Supervisor
Blanchard Machinery Company • Simpsonville, SC, United States
Full-time
Last updated: 30+ days ago • Promoted
Air Interdiction Agent
U.S. Customs and Border Protection • Abbeville, SC, United States
Full-time
Last updated: 30+ days ago • Promoted
Area Supervisor
McDonald's • Greenville, SC, US
Full-time
Last updated: 30+ days ago • Promoted
EHV / VCV Operator
Prysmian Group • Abbeville, South Carolina, United States
Full-time
Quick Apply
Last updated: 30+ days ago
Service Advisor
Driven to Lead • Greer, SC, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Amazon • Abbeville, SC, USA
Full-time
Last updated: 22 days ago • Promoted
Customer Service Associate
Walmart • Abbeville, SC, USA
Full-time
Last updated: 22 days ago • Promoted
Customer Service Associate I
Family Dollar • Honea Path, SC, US
Full-time
Last updated: 30+ days ago • Promoted
Production Supervisor
Greenwood Fabricating And Plating LLC • Hodges, SC, USA
Full-time
Quick Apply
Last updated: 30+ days ago
Customer Service Representative
Circle K • Mauldin, SC, US
Full-time
Last updated: 30+ days ago • Promoted
Operations Supervisor Multishift
Lowe's • Greer, SC, United States
Full-time
Last updated: 9 days ago • Promoted
shift supervisor - Store# 58949, BUNCOMBE AND ECHOLS
South Carolina Staffing • Greenville, SC, US
Full-time
Last updated: 22 days ago • Promoted
Traveling Supervisor
thyssenkrupp Supply Chain Services NA, Inc. • Greenville, SC, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Service
Lowes • Greenville, SC, United States
Full-time
Last updated: 20 days ago • Promoted
Front of the House Crew - Cashier / Customer Service - All Shifts
Hardee's • ABBEVILLE, SC, US
Full-time
Last updated: 30+ days ago