Account Management Representative - Customer Care Specialist

Absolute Lock and Security in Peoria, AZ is searching for a vibrant individual to step into the role of an Account Management Representative - Customer Care Specialist .

Offering an enticing pay range of $19-$23 per hour , plus excellent benefits , including medical, dental, and a 401(k) plan with a 6% match, this isn't just a position-it's an opportunity to be the hero of your own success story!

GET TO KNOW OUR COMPANY :

Our family-owned company has been providing top-rate locksmith and security services to commercial and residential clients for generations. From electronic keypads and vaults to surveillance systems and panic hardware, we offer our clients the tools they need to protect their assets and their properties. We prioritize excellent customer service and provide high-quality work with a friendly and professional attitude. Our clients know they can trust us to offer seamless service in their times of need.

When you work here, you do more than join a company; you become part of a family! People are at the heart of our company, and we want both our clients and our employees to be happy with us. We truly care about our team members, and we have each other's backs . It's important to us that our employees have a healthy work-life balance , so we offer flexible schedules . Plus, our team members earn great pay and solid benefits . Join us so you can enjoy where you work!

THE MINIMUM REQUIREMENTS TO BE CONSIDERED :

• 1+ years of dispatching experience (HVAC company or similar)
• Excellent phone etiquette
• Familiarity with Microsoft Word and Excel
• Typing speed of 30+ words per minute
• Take Initiative
• Calm demeanor & Deescalation Skills
• Punctuality
• Ability to multitask
• Attention to detail

A high school diploma OR equivalent is preferred. Customer service experience would be a plus. Fluency in both English and Spanish would also be beneficial!

YOUR TYPICAL DAY :

In the morning, you'll efficiently dispatch assignments, ensuring accurate and secure handling. Your day involves direct client interactions, addressing their needs, and maintaining a calm atmosphere. In the afternoon, you'll focus on meticulous data management, inputting notes and job details into our advanced systems. This role goes beyond a job; it's a dynamic position where you contribute significantly to the security narrative!

SCHEDULE :

This is a full-time position working Monday to Friday with the potential for on-call duties.

Ready to rise to the occasion? Seize the opportunity to apply through our swift and seamless 3-minute, mobile-friendly initial process. The Absolute Lock and Security family awaits your unique talents!

Job Posted by ApplicantPro