Salesforce Administrator

About Us :

The Cancer Research Institute (CRI), established in 1953 and headquartered in New York City, is the preeminent U.S. nonprofit organization dedicated to saving more lives by fueling the discovery and development of powerful immunotherapies for all cancers.

Guided by a world-renowned Scientific Advisory Council that includes four Nobel laureates and 35 members of the National Academy of Sciences, CRI has invested over $517 million in support of research conducted by immunologists and tumor immunologists at the world's leading medical centers and universities and has contributed to many of the key scientific advances that demonstrate the potential for immunotherapy to change the face of cancer treatment. The Cancer Research Institute's research funding supports the entire continuum of basic discovery through early-stage clinical development of novel cancer immunotherapies.

We are seeking a mission-driven Salesforce Administrator to support our organization's implementation and ongoing management of Salesforce Nonprofit Cloud (NPC). This role will be essential to ensuring a smooth launch and successful adoption across teams. The Salesforce Administrator will configure and maintain Salesforce, develop reports and dashboards that provide actionable insights, and support the integration of Salesforce to other tools. Partnering closely with fundraising, marketing and finance staff, this position will help streamline key development processes, ensuring Salesforce serves as a trusted source of truth for fundraising, donor engagement, and financial data. The ideal candidate combines strong Salesforce technical skills with a deep understanding of nonprofit fundraising operations and leverages AI-enabled features and automation to help teams work smarter and strengthen relationships with donors and partners.

Responsibilities :

System Administration & Configuration

• Manage daily administration of Salesforce : user setup, roles, permissions, and data security.
• Configure custom objects, fields, page layouts, record types, flows, and validation rules.
• Implement and optimize Nonprofit Cloud (NPC) features for fundraising and donor management.
• Maintain sandbox and development environments, supporting testing and deployment of new functionality.

Reporting & Insights

Integrations & Data Management

Development Operations & Process Improvement

Stakeholder Support & Training

Requirements :

Benefits :

We are proud to be an equal opportunity employer, committed to fostering a diverse, inclusive, and collaborative workplace. We do not discriminate based on race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected characteristic. We consider qualified applicants with criminal histories consistent with applicable laws and provide reasonable accommodations for individuals with disabilities.

We offer competitive compensation and benefits tailored to factors such as location, role complexity, and experience. For roles in Burlingame, CA or New York City, the estimated base salary range is 100K-125K per year.