Lead Customer Service Representative

LeMay-Pacific Disposal , a Waste Connections Company, has an immediate position open for a Lead Customer Service Representative at our site in Lacey, WA . This position is designed to provide the successful candidate with the proper experience and direction to allow advancement into more senior management positions.

Pay & Schedule :

The schedule for this position will be Monday - Friday 8 am - 5 : 00 pm .

The starting pay is $26.00 / hr. - $30.00 / hr. DOE .

Specific Responsibilities for this position include :

• Supervise personnel, which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
• Manage daily administrative operations including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit.
• Review, reconcile, and evaluate monthly ledgers, budgets, and financial reporting system reports, assist with fiscal planning, development, and management of annual budgets.
• Plan, develop, and coordinate the execution of program policy, procedures, and operations, monitor compliance with district policies, procedures, regulations, and appropriate laws.
• Oversee, coordinate, maintain, and / or process payroll time sheets, sick and annual leave documents, travel reimbursements, purchasing documents, and / or employment documents.
• Provide and / or oversee the provision of administrative assistance and support to the district manager, to include problem solving, project planning and management, fiscal management, and day-to-day office coordination.
• Assist with the development and implementation of reporting procedures; oversee maintenance of department records and / or inventories.
• Coordinate department programs, seminars, workshops, travel arrangements, special projects, and / or events; may coordinate program / project development and planning.

Ideal candidate will possess :

To be considered for any of our current openings, you must complete an application at www.careers.wasteconnections.com . Once you select your position of interest, you will find application information and additional instructions.

We offer excellent benefits, including medical, dental, and vision insurance, a flexible spending account, long-term and short-term disability insurance, life insurance, a 401 (k) retirement plan, and unlimited opportunities to "Connect with Your Future."

A link to our benefits overview can be found here : https : / / careers.wasteconnections.com / us / en / benefits

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.