Customer Service Representative

Join Our Team as a Customer Service Representative!

Are you passionate about making a difference in your community?

Do you thrive in a fast-paced environment where you can help others?

Neighborhood Christian Centers, Inc. is seeking a dedicated Customer Service Representative to join our team.

As a Customer Service Representative, you will have the opportunity to provide exceptional service to our clients and make a positive impact on their lives.

Daily Responsibilities :

• Provide excellent customer service to clients Handle inbound and outbound calls Process orders and payments Resolve customer complaints and issues Assist with restocking and replenishing inventory Required Skills : One Call Resolution Call Center Experience Customer Support Complaint Resolution Payment Processing Nice to Have Skills : Check Cashing Service Sales Asset Protection Merchandising Order Processing Company Information : Neighborhood Christian Centers was formally established in 1978, but the ministry began in 1968 on a grassroots level by JoeAnn Ballard, NCC’s founder.
• Reacting to a need within her community, JoeAnn and her husband Monroe offered a full-time ministry providing housing and care to their community and a foster home to 75 children.
• The Ballards’ vision was to help families to achieve upward mobility by creating pathways to higher education and to begin to break the cycle of intergenerational poverty.
• Today, NCC has grown to serve the Memphis community through 10 neighborhood based sites in Binghampton, Orange Mound, North Memphis, Frayser, South East Memphis, and South East Shelby.

NCC provides services through 3 pillars of Ministry :

DEI Statement :

EEO Statement :