Medical Receptionist - Dermatology Clinic (Wesley Chapel, FL)

Medical Front Desk Receptionist

Academic Alliance in Dermatology in Wesley Chapel is seeking a Medical Front Desk Receptionist to join our growing team. The ideal candidate will provide exceptional customer service to patients, manage daily scheduling and check-in processes, and ensure efficient front-office operations within a fast-paced dermatology practice.

Schedule : Monday - Friday | 8 : 00 AM - 5 : 00 PM

Academic Alliance in Dermatology, an affiliate of Anne Arundel Dermatology, operates more than 20 locations across Southwest and Central Florida. For over 30 years, our practice has delivered comprehensive medical, surgical, and cosmetic dermatology services. Led by Dr. Panos Vasiloudes, our team is committed to clinical excellence, innovation, and an outstanding patient experience.

Responsibilities

We are seeking a professional, bright, and enthusiastic person with excellent people and communication skills. You will play a vital role not only in the efficient operation of our practice but will also help to shape patient experience through your friendly, professional, and attentive interaction with each patient. You will coordinate the flow of patients through the office, assist patients with payments, help with billing and insurance information, schedule appointments, maintain patient charts as well as various other administrative tasks.

The Front Desk Receptionist is responsible for greeting patients and completing their check-in and check-out process. The receptionist will enter new patient information into the computer and review patient charts for accuracy and verification, ensure all signatures have been obtained, and collect payments as necessary.

Duties / Responsibilities :

• Greet each patient in a pleasant and professional manner.
• Screen calls, schedules appointments and referrals.
• Take accurate, concise phone messages.
• Enter complete patient demographics when making appointments.
• Evaluate chart data to verify all information has been received, completed and signed.
• Check-in and check-out patients.
• Track patients in the reception area and communicate with patients as needed.
• Proactively collect patient payments.
• Update product inventory weekly.
• Always treat patients with dignity and empathy.
• Fulfill inventory orders.
• As closer run end of day reports & balance payment totals.
• Distribute incoming reports and correspondence in patient charts.
• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Assist other staff as needed.
• Perform other duties as assigned.
• Other duties assigned as deemed necessary by management.

Qualifications

Education and Experience :

Skills / Abilities :

Physical Requirements :

Licensure / Certifications / Education

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits :