No longer accepting applications
IT Service Desk Representative
VirtualVocationsDorchester, Massachusetts, United States11 days ago
Job type
- Full-time
Job description
A company is looking for a Tier 1 IT Service Desk Representative.
Key Responsibilities
Provide frontline support for end-users by diagnosing and resolving basic technical issues
Manage incident tickets and resolve user issues related to software, hardware, and connectivity
Escalate technical issues when necessary
Required Qualifications
Associate's or Bachelor's degree in IT or related field
Certifications : CompTIA A+ or Network+, Microsoft 365 Certified : Modern Desktop Administrator Associate, and ITIL Foundation Certification
Minimum 1 year supporting macOS and remote access tools
Minimum 3 years in an IT call center or help desk environment
Minimum 3 years supporting Microsoft Windows 10 and Office 365
Create a job alert for this search
It Service Desk • Dorchester, Massachusetts, United States
Related jobs
North Shore Community Health (NSCH) is an industry leader in exceptional community healthcare delivery.Reporting to the Site Manager in a very busy office, the Patient Services Representative (Fron...Show moreLast updated: 9 days ago
The Front Desk Representative provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community.
Availability : Full-Time (7am-3pm / 3pm-11pm...Show moreLast updated: 23 hours ago
We are seeking a passionate, customer-oriented service representative to join our dynamic team here at Apogee (Delivery & Installation).
As a Dispatch Customer Service Representative (CSR), you ...Show moreLast updated: 30+ days ago
Morning Open Member Services Representative.Morning Open Member Services Representative.Planet Fitness members, prospective members and guests.
Essential Duties And Responsibilities.Open the gym at ...Show moreLast updated: 30+ days ago
We are seeking a detail-oriented and customer-focused SAP Customer Service Representative to join our client's team.In this role, you will be responsible for managing customer interactions and orde...Show moreLast updated: 13 days ago
Anticipate salary of $130,000-$145,000 Salary commensurate with experience and grade / range.The Director of Network Services is the chief architect and leader of the Network Services group in Inform...Show moreLast updated: 3 days ago
Health Care Resource Center is looking for an organized and compassionate Certified Medical Assistant to greet patients, schedule appointments and collect personal information from patients.The Med...Show moreLast updated: 30+ days ago
QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...Show moreLast updated: 30+ days ago
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...Show moreLast updated: 30+ days ago We are seeking a detail-oriented and customer-focused SAP Customer Service Representative to join our client's team.In this role, you will be responsible for managing customer interactions and orde...Show moreLast updated: 19 days ago 
Rochester Electronics is immediately hiring for an IT Service Desk Technician II!.At Rochester Electronics, we create an excellent employee experience focused on value, performance, motivation, rec...Show moreLast updated: 1 day ago A company is looking for an IT Customer Support Representative.Key Responsibilities Respond courteously and promptly to user inquiries via phone, chat, and tickets Utilize ServiceNow to manage a...Show moreLast updated: 20 hours ago 
When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one : Zones – ...Show moreLast updated: 30+ days ago Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...Show moreLast updated: 30+ days ago 
Field Services Technician- II Job Description (Lead).The Field Service Technician plays a pivotal role in enabling a seamless user experience.
Responsibilities encompass a wide range of tasks, from ...Show moreLast updated: 7 days ago
Our Service Representatives are the essential connection to our valued customers; they are responsible for servicing and growing an assigned territory while exceeding customer expectations with tra...Show moreLast updated: 30+ days ago
High Priority & Hot Requirement – Field Service Technician.As a key member of the IT support team, you'll be the.Level 1 & 2 helpdesk tickets.
A / V rooms, Wi-Fi, printers, and phone systems.W...Show moreLast updated: 7 days ago Bring your energy to the role of Costco Membership Desk Representative to assist members with sign-ups, renewals, and account services.
Ensure all safety and quality standards are met.Stay adaptable...Show moreLast updated: 30+ days ago
- Promoted
Patient Services Representative
North Shore Community Health IncGloucester, MA, USFull-time
- Promoted
Front Desk Representative
Kisco Senior LivingBoston, Massachusetts, United StatesFull-time
- Promoted
Customer Service Representative (Apogee - Delivery & Installation)
C & G Enterprises LLCBellingham, MA, USFull-time
- Promoted
Member Services Representative
Planet FitnessFoxboro, MA, USFull-time
- Promoted
Customer Service Representative
Vaco by HighspringAndover, MA, USFull-time
- Promoted
Director - Network Services
InsideHigherEdLowell, Massachusetts, United StatesFull-time
Patient and Customer Service Care - Front Desk Representative
BayMark Health ServicesHudson, NH, USFull-time
Quick Apply
- Promoted
Telemedicine Physician
QuickMDScituate, MA, USFull-time
- Promoted
Online Help Desk Associate
TradeJobsWorkforce02476 Arlington, MA, USFull-time
- Promoted
SAP Customer Service Representative
Vaco by HighspringAndover, MA, USFull-time
- Promoted
IT Service Desk Technician II
Rochester Electronics LNewburyport, Massachusetts, USFull-time +1
- Promoted
- New!
IT Customer Support Representative
VirtualVocationsDorchester, Massachusetts, United StatesFull-time
IT Help Desk Technician
ZonesBoston, MA, USFull-time
- Promoted
Netflix IT Help Desk Technician
TradeJobsWorkforce02474 Arlington, MA, USFull-time
- Promoted
IT helpdesk / IT Technician / IT Support
AstreyaCambridge, MA, USFull-time
- Promoted
Service Representative
Thompson Safety, LLCWilmington, MA, USFull-time
- Promoted
Field Service Technician
R CUBE CREATIVE CONSULTING INCQuincy, MA, USFull-time
- Promoted
Costco Membership Desk Representative
TradeJobsWorkforce02476 Arlington, MA, USFull-time