Property Associate

​ Job Title :

• Property Associate  Location : DeKalb, IL  Job Type : Full Time, On-site  ​ Compensation and Benefits  $17-$19 / hr + $100 / Unit Leased - commensurate with experience  Health Insurance  PTO and Holiday Pay  ​ Overview  ​Terraces at DeKalb is seeking a proactive and detail-oriented Property Associate to support daily property operations with a strong focus on leasing, resident retention, and office administration.
• This role is essential in maintaining excellent resident relations, ensuring efficient office workflow, and contributing to high occupancy across the community.  ​As a Property Associate, you will assist prospects through the leasing journey, provide ongoing support to current residents, and manage essential administrative tasks that keep the property operating smoothly.
• You are a key point of contact for residents, vendors, and team members and play an important role in creating a positive and well-organized community environment.  ​ Key Responsibilities  ​Leasing & Sales  ​Greet, engage, and build rapport with prospective residents during tours and inquiries  ​Showcase available units and community amenities in a compelling and informative manner  ​Communicate the benefits and lifestyle of living at Terraces at Dekalb ​Meet or exceed leasing, occupancy, and response-time goals  ​Process applications, prepare lease files, and ensure compliance with Fair Housing and company policies  ​Follow up with all leads through phone, email, and CRM systems to convert prospects to leases  ​Resident Retention  ​Provide outstanding customer service through timely responses and friendly interaction  ​Support renewal efforts by preparing renewal offers, following up with residents, and addressing concerns  ​Participate in resident engagement activities, events, and satisfaction initiatives  ​Assist in promptly resolving resident issues by coordinating with management and maintenance teams  ​Office Administration & Operational Support  ​Maintain accurate records of availability, pricing, lease expirations, and traffic  ​Manage office tasks including answering phones, preparing documents, filing, and organizing daily workflow  ​Ensure the leasing office, common areas, and model units are clean, organized, and tour-ready  ​Enter and maintain data in Yardi or CRM platforms in real time  ​Assist with vendor coordination, invoice processing, and office supply management  ​Support the Property Manager with reporting, scheduling, and general property operations  ​Marketing & Community Outreach  ​Assist with online listings, updates, and digital marketing efforts  ​Help create and post social media content and engage with local community partners  ​Track leasing performance and traffic sources to identify trends and opportunities  ​Requirements & Qualifications  ​1–2+ years of customer service or administrative experience (leasing or property management preferred)  ​Strong communication, customer service, and organizational skills  ​Comfortable working in a fast-paced office environment with frequent resident interaction  ​Proficiency with Microsoft Office; experience with Yardi or similar property management software is a plus  ​Professional appearance and positive, friendly attitude  ​Ability to walk the property, show units (including upper floors), and lift up to 25 lbs  ​High school diploma or equivalent; additional coursework in business, real estate, or administration is a plus  ​Must be available for weekend or flexible hours as needed  Powered by JazzHR