Talent.com
Branch Associate
Branch AssociateGreater Texas Credit Union • Houston, TX, US
Branch Associate

Branch Associate

Greater Texas Credit Union • Houston, TX, US
19 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

We’re a 70-year-old organization with a big heart and a bigger purpose—looking for someone special to fill a meaningful role. We believe in long-term relationships, giving back to our community, and making every connection count. Serious inquiries only—we’re in it for the long haul.

At Greater Texas, we love people who love people. Our work goes beyond finances—we build trust, friendships, and lifelong impact.

If you have a passion for helping others, there’s a good chance you’ll fall in love with us.

— Greater Texas Credit Union

Job Description

What's in it for you as a Branch Associate :

Comprehensive Training & Development :  You'll receive e-learning and virtual training, guided by our Learning & Development team, ensuring you're equipped with the knowledge and skills to succeed. Ongoing coaching and mentorship will help you grow into the next phase of your career.

Career Advancement :  This role offers clear growth paths, including opportunities to move into higher-level roles. Your experience with us will not only boost your resume but also position you for future success in the financial industry.

Full Benefits Package -  Enjoy competitive benefits that include :

Rotating Saturdays and Sundays off for a healthy work-life balance.

  • Choices of Medical, Dental, Vision, Life and AD&D Insurance.
  • Optional Critical Illness, Accident, and Hospital Indemnity Benefits.
  • 16 hours of paid volunteer time annually to give back to your community.
  • Several paid holidays to recharge and spend time with loved ones.
  • 401k plan with up to 7% employer match to help you secure your future.​
  • Tuition reimbursement for continued education and personal growth.

Member-Centric Focus : At the heart of what we do is our commitment to serving our members. You'll be part of a team that makes a positive impact on their financial well-being, creating meaningful experiences and solutions tailored to their needs.

Fun, Engaging Workplace : Beyond the work, we offer an inclusive culture where team bonding is key—whether it’s enjoying endless coffee or participating in our frequent potlucks.

The Basics of a Branch Associate :

  • Branch Location : 5305 Bingle Rd, Houston, TX 77092
  • Weekly schedules will be set between the hours of Monday thru Friday 8 : 00 am to 5 : 30 pm.
  • What you'll do as a Branch Associate :

    The Branch Associate roles provide a clear path for career growth while delivering exceptional financial service to our members. Whether you’re starting as a Branch Associate I , advancing to Branch Associate II , or stepping into leadership as a Branch Associate III , you’ll be at the heart of creating a top-tier member experience, handling financial transactions, and guiding members toward the best products and services to support their financial well-being.

    Branch Associate I – The Foundation

  • Provide top-tier member service in-branch, via drive-thru, and over the phone.
  • Learn and engage members on financial products using a needs-based approach.
  • Open new accounts including savings, checking, debit cards, and select loan products.
  • Process routine transactions including payments, deposits, withdrawals, and transfers.
  • Problem-solve basic member inquiries and account maintenance.
  • Complete assigned training on schedule and continue progressing toward the career path.
  • Participate in volunteer events through our Greater Good program.
  • Branch Associate II – Expanding Your Impact

  • Perform all BA I duties, plus :
  • Open business accounts and specialty deposit products (CDs, IRAs, HSAs).
  • Assist members in completing secured and unsecured loan applications .
  • Handle moderately complex member issues using sound judgment.
  • Assist in training new team members.
  • Participate in business development events to expand Credit Union reach.
  • Branch Associate III – Leading the Way

  • Perform all BA II duties, plus :
  • Serve as a leader in the branch and assist in operations when management is unavailable.
  • Act as a subject matter expert in all areas of branch operations.
  • Handle complex member issues and escalate when needed.
  • Mentor and train new team members, conduct interviews, and assist in hiring.
  • Participate in business development and community outreach efforts.
  • Please note we are only hiring for one Branch Associate position. The appropriate level (I, II, or III) will be determined during the interview process and finalized with the offer.

    Qualifications

    Must Haves as a Branch Associate :

  • Branch Associate I :  1+ year in a customer-facing role.
  • Branch Associate II :  1+ year in a retail branch role at a credit union or bank.
  • Branch Associate III :  3+ years in a retail branch role at a credit union or bank.
  • Skills in Building Relationships, Verbal Communication, Attention to Detail, Cash Handling, Tech Literacy.
  • HS Diploma / GED.
  • Nice to Haves as a Branch Associate :

  • Bilingual in Spanish & English.
  • Experience handling cash transactions, financial products and cross-selling.
  • DNA system knowledge
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Create a job alert for this search

    Branch Branch • Houston, TX, US

    Related jobs
    Full-Time Teller

    Full-Time Teller

    United Community Credit Union • Galena Park, TX, United States
    Full-time
    Responsible for accurately processing financial transactions and being an effective source of information for members : in lobby, drive-thru window or by telephone. Provides friendly, professional, c...Show more
    Last updated: 1 day ago • Promoted
    Teller I

    Teller I

    First Financial Bancorp • Texas City, TX, United States
    Full-time
    We're always looking for bright individuals to join our growing organization.As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where...Show more
    Last updated: 1 day ago • Promoted
    Part time Universal Teller

    Part time Universal Teller

    Capital Bank • Houston, TX, United States
    Part-time
    This position is responsible for delivering accurate and efficient customer service.This position is responsible for a wide variety of teller functions including commercial transactions for our cus...Show more
    Last updated: 1 day ago • Promoted
    Teller

    Teller

    Frost Bank • Richmond, TX, United States
    Full-time
    It's about being kind because kindness is the best currency.Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is app...Show more
    Last updated: 1 day ago • Promoted
    Teller - Sugar Land

    Teller - Sugar Land

    First Service Credit Union • Sugar Land, TX, United States
    Full-time
    Deliver superior service to the members at all times.Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority.Treat al...Show more
    Last updated: 1 day ago • Promoted
    ITM Teller - Part Time (29 hours)

    ITM Teller - Part Time (29 hours)

    Fccu • Houston, TX, United States
    Full-time +1
    We are currently seeking a part time ITM Teller for our Copperfield location.Bilingual (English / Spanish) is preferred but not required. The ITM Teller assists credit union members with various finan...Show more
    Last updated: 1 day ago • Promoted
    Full-Time Teller - Cypress Branch

    Full-Time Teller - Cypress Branch

    Texas Bay Area Credit Union • Cypress, TX, United States
    Full-time
    In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution the Teller is responsible for performing member transactions in an efficient manner, while providing an e...Show more
    Last updated: 1 day ago • Promoted
    Teller

    Teller

    Hometown Bank • Alvin, TX, United States
    Full-time
    The teller processes all teller transactions while providing friendly service in a professional manner.Process checking and savings deposits : . Examine checks deposited and determine proper funds ava...Show more
    Last updated: 1 day ago • Promoted
    Teller (Full Time) - Sugar Land

    Teller (Full Time) - Sugar Land

    Prosperity Bank • Sugar Land, TX, United States
    Full-time
    External Applicants : Please apply through Prosperity Bank's Career Center at.Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants : If you are...Show more
    Last updated: 1 day ago • Promoted
    Part Time Teller - Greenspoint

    Part Time Teller - Greenspoint

    PNC • Houston, TX, United States
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 1 day ago • Promoted
    Teller

    Teller

    Wellby • Friendswood, TX, United States
    Full-time
    It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business. The Teller is responsible for performing membe...Show more
    Last updated: 1 day ago • Promoted
    Teller Sugar Land

    Teller Sugar Land

    First Service Credit Union • Sugar Land, TX, United States
    Full-time
    Deliver superior service to the members at all times.Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority.Treat al...Show more
    Last updated: 1 day ago • Promoted
    Remote Senior Financial Analyst ($50-$60 / hour)

    Remote Senior Financial Analyst ($50-$60 / hour)

    Data Annotation • Texas City, Texas
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 13 days ago • Promoted
    Teller - & Eldridge

    Teller - & Eldridge

    PNC • Houston, TX, United States
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 1 day ago • Promoted
    Floating Teller

    Floating Teller

    Capital Bank • Houston, TX, United States
    Full-time
    This position is responsible for performing a variety of teller transactions for customers in a professional, timely and efficient manner and according to established Bank policies and procedures a...Show more
    Last updated: 1 day ago • Promoted
    Teller - Part Time

    Teller - Part Time

    First Horizon Bank • Houston, TX, United States
    Part-time
    On site at location listed in job posting.This position will be approximately 25 hours per week.Provide quality, accurate and timely customer service involving daily processing of financial transac...Show more
    Last updated: 1 day ago • Promoted
    Teller (Full Time) - Cinco Ranch

    Teller (Full Time) - Cinco Ranch

    Prosperity Bank • Katy, TX, United States
    Full-time
    External Applicants : Please apply through Prosperity Bank's Career Center at.Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants : If you are...Show more
    Last updated: 1 day ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons • Texas City, TX, US
    Full-time
    The salary range for this role is $13.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment...Show more
    Last updated: 15 days ago • Promoted