Talent.com
Bakery Sales Associate

Bakery Sales Associate

Wilson FarmLexington, MA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : Who is Wilson Farm?

Wilson Farm has been in operation at its present location since 1884. Our customers shop with us for our highly regarded bakery; our grocery selections; our fresh, locally grown produce; our range of delicious prepared foods from our kitchen; our beautiful flowers and plants (many grown on premises); and our courteous and helpful staff. We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience.

Who are we looking for?

Wilson Farm is hiring a full-time Bakery Sales Associate to join our Bakery Department . This position starts at $18 / hour.

Primary Responsibilities :

  • Create a welcoming and positive customer experience
  • Advise customers on item selection; provide accurate information about products, pricing and availability and offer advice
  • Take orders from customers face-to-face, over the phone, or online; obtain customer details and billing information; work with the Bakery Manager and Production Manager to price orders appropriately; process customer payments; enter the orders correctly; efficiently convey orders to the Bakery Production Manager and staff, or to other Department heads and staff; and coordinate with various team members to ensure orders are filled
  • Keep customers informed about the order process and make follow-up calls as needed
  • Resolve customer complaints involving management as necessary
  • Set up bakery products and be ready for store openings / closings
  • Assist customers both in person and by phone with questions and selecting products
  • Stocking and replenishing shelves with appropriate products as needed
  • General clean up, organizing of bakery area to maintain neat appearance
  • Writing" on some standard cakes - we will teach you!
  • Other related tasks as assigned by department Manager and Assistant Manager

Experience / Qualifications needed

  • Outstanding customer service skills, excellent work ethic
  • Enthusiastic, outgoing personality; positive attitude
  • Reliable / punctual - reliable transportation
  • Excellent communications skills - answering the phone and in person
  • Must be at least 18 years of age to hold this position

    • Work Schedule

  • Full-time (45-50 hours / week).
  • Schedule will be a “closing” schedule on weekdays and weekend days
  • Holiday periods will require more hours and flexibility in schedule (which is greatly appreciated) to meet business needs

    • Physical requirements

  • Standing / bending / reaching for periods of time
  • Up / down stairs; in / out of coolers to access products for store retail floor
  • Must be able to frequently lift / move approx. 30+lb racks of baked good products

    • Benefits :

  • Competitive wages commensurate with experience.
  • Health and Dental insurance with generous premium contribution by Wilson Farm
  • 401 (k) plan with employer match
  • 25% employee discount
  • Friendly, customer-driven environment
  • Paid time off

    • Wilson Farm, Inc. is an E / O / E.

    Requirements :

    Create a job alert for this search

    Bakery Associate • Lexington, MA, US