Medical Records Specialist

Employment Type : Full time

Shift : Description :

Medical Records Specialist

Location : Mercy LIFE Norristown , 1430 Dekalb St , Norristown, PA

Status : Full Time

Shift : Monday - Friday, 8 am and 430 pm

Position Purpose :

The primary purpose of this position is to manage and maintain electronic and hard copy medical records for the PACE Organization, ensuring compliance with regulations and company policies. This includes medical records scanning and upload to the EMR system, filing, responding to medical records requests, and patient / customer service.

Position Details :

Position will be onsite at the Norristown location but will provide support for multiple PACE sites. May occasionally require travel to other supported sites as needed.

What you will do :

Ensure confidentiality of all medical records.

Upload medical record documents in the EMR system.

Fulfill medical record requests internally and externally as requested.

Log all incoming and outgoing medical record requests.

Responsible for participant recertifications as required by the State.

Coordinate with other PACE centers to obtain missing documentation.

Request records securely via a variety of methods, including necessary authorizations.

Respond to internal and external requests for participant EMR records.

Track all records sent out, including dates, recipient details, and contact information.

Support additional projects as needed.

Maintain an updated list of fax numbers for healthcare providers, hospitals, and nursing facilities

Maintain an up-to-date contact list of healthcare providers and assist with administrative tasks as needed.

Minimum Qualifications :

High School Diploma / equivalent required.

One (1) year of medical records experience uploading to EMR systems required.

Epic experience preferred.

Proactive, adaptable, and customer-focused with strong decision-making skills

Works independently with sound judgment and accountability.

Excellent written and verbal communication across diverse audiences.

Position may require 10% local travel.

Proficient in Microsoft Office and other relevant software.

Strong organizational, multitasking, and problem-solving abilities.

Maintains confidentiality and handles frequent interruptions with professionalism.

Skilled in analyzing information and prioritizing tasks effectively.

Position Highlights and Benefits :

Comprehensive benefit including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.

Access to daily pay and employee referral incentives.

Supportive environment with a patient-centered focus.

Opportunities for professional development.

Ministry / Facility Information

Mercy LIFE Norristown, a part of Trinity Health PACE, provides high-quality care to seniors in the communities we serve. Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home.

We are guided by core values of reverence, commitment, safety, justice, stewardship, and integrity.

Apply now!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability / veteran