Business Operations Manager

Job Description

Job Description

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role :

Embedded within our Operations, Data Center Infrastructure, and Cloud teams, the Business Operations Manager will spearhead critical initiatives and provide support for Crusoe’s highest strategic and operational priorities. This role will be highly demanding and deeply rewarding, offering the opportunity to work on challenging, complex problems in a dynamic environment. Your work will directly impact some of the largest and most important Artificial Intelligence and Infrastructure projects in the world.

The ideal candidate is seeking an opportunity to invest themself into an extremely fast paced, high velocity, and rapidly evolving role. Candidates should possess elite skills in analysis, project management, communication and interpersonal influence. Commercial savvy and common sense are required, operational and / or engineering skills are a major plus. Candidates must have a passion for Crusoe’s mission and desire to be part of a tight-knit and enthusiastic team.

What You’ll Be Working On :

Planning, deployment and operation of some of largest capital projects in the world, involving billions of dollars of data center infrastructure and related IT hardware and energy systems

Development and rollout of internal systems to facilitate operational excellence and continuous improvement across Crusoe

Business development and commercial operations across energy, data center, and technology markets

Preparation and execution of key initiatives and operations, for example :

Quantitative and qualitative analysis of key decisions

Management of various projects and initiatives

Development of presentation materials to inform and influence key stakeholder groups internally and externally

Planning, development and implementation of operational processes and systems that enable Crusoe’s growth while delivering on our core mission

Creation and implementation playbooks and standard operating procedures

Development and management Root Cause and Corrective Action (RCCA) Systems

Implementation of processes to clarify roles and responsibilities and improve decision making (e.g., RACI / RAPID)

Follow-through and operational implementation of new processes, including a feedback loop for continuous improvement and refinement

Identification of hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with those business leaders to drive efficiency

Development, execution, and tracking OKRs and KPIs in partnerships with team leaders

What You’ll Bring to the Team :

Bachelor's degree - engineering, business, science or a related field preferred

6+ years of experience in management consulting, business operations, venture capital, private equity, or as a founder

Ability to travel 30% of the time domestically and internationally

Able to break down complex business challenges using first-principles thinking

Excellent written and verbal communication skills

Ability to operate at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors

Strong understanding of technical project management principles and practices

Ability to work independently and as part of a team

Ability to manage multiple projects simultaneously

Proven track record of success in a fast-paced, dynamic environment

This role is required to be onsite in our San Francisco, CA office 5 days / week

Benefits :

In-office work schedule

Industry competitive pay

Restricted Stock Units in a fast growing, well-funded technology company

Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

Employer contributions to HSA accounts

Paid Parental Leave

Paid life insurance, short-term and long-term disability

Teladoc

401(k) with a 100% match up to 4% of salary

Generous paid time off and holiday schedule

Cell phone reimbursement

Tuition reimbursement

Subscription to the Calm app

MetLife Legal

Company paid Commuter FSA benefit of $200 per month

Compensation Range

Compensation will be paid in the range of $143,000 - $173,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex / gender, sexual preference / orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Compensation Range : $150K - $180K