Store Manager - Allentown, Allentown, PA

Come Work for Us!

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

The primary purpose of the Store Manager is upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

Essential Duties and Responsibilities :

• Responsible for overall quality and performance of the retail store staff.
• Analyzes and measures business trends to maximize revenues and control costs at or better than plan.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Responsible for the recruitment, selection and training and development of store personnel.
• Conducts annual performance evaluations for all store employees.
• Manages expenses and develops strategies that position stores to perform in accordance with the budget.
• Monitors and identifies issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Identifies market conditions and merchandise opportunities and communicates valuable information to the District Manager for maximizing goals and objectives.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Performs other duties as may be assigned.
• A standard work week consists of a minimum of 46 hours.
• Flexible schedule required which includes but not limited to the following : days, nights, weekends, and holidays.

Qualifications :

To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or abilities required :

Education and / or Experience :

Skills and Knowledge Requirements :

Physical Requirements :

General Information :

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.