Food Service Field Coach (District Manager)

Description :

The Field Coach is responsible of developing a team of dedicated people delivering great guest experiences and profitable top line sales. The Field Coach is responsible for achieving or exceeding district sales and profit plan by motivating and developing management teams towards achieving operational excellence.

Essential Functions

• Communicates and aligns with the Director of Operations to ensure corporate objectives and tasks are aligned with Food Services operations and activities.
• Aligns with other Departments to provide appropriate communications and support as needed.
• Communicates, as directed by the Director of Operations, to the Food Services Teams the Department Goals and Objectives.
• Manage and Support the Food Service Team.
• Communicate Direction as needed for tasks and activities.
• Track and manages store staff performance and provides coaching and feedback periodically.
• Provides individual contributions to support the Food Services activities, projects, and Team as needed.
• Review and analyze the stores data points, sales plans, projections, and expenses.
• Motivate and develop store management.
• Assure that Guests are treated promptly and courteously; products are of specified quality and quantity; equipment is maintained properly; sanitation standards are complied with; and stores are maintained in a neat and attractive manner.
• Complete all required training including ServSafe® certification.
• Direct and coordinate store management in community relations activities.
• Drive sales through effective execution of restaurant standards and marketing initiatives.
• Ensure that members of the management team are provided developmental and training opportunities necessary to create potential candidates for growth in management.
• Administer, analyze, and enforce appropriate store level financial controls to ensure proper accountability of company funds. This would include but limited to gross profit, inventory control, cash, sales, plan expenses and turnover.
• Coordinate and implement maintenance programs to assure proper maintenance of buildings, grounds, and equipment.
• Exercise judgment and decision-making pertaining to all Team member relations and personnel actions (i.e., timely performance evaluations, conflict resolution handling, disciplinary actions, team member counseling, etc.) to develop attitudes of cooperation, enthusiasm, and professionalism.
• Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of Team and Guests through a focus on preventative maintenance and cleanliness.
• Adhere to budgeted labor hours set force by the Director of Operations.
• Develop an environment of collaboration and cooperation when communicating with the public, corporate office, and outside vendors.
• Coordinates and conducts weekly store management meetings to assure timely and accurate communications, to help ensure all management is knowledgeable of policies, procedures, and current operational activities.
• Conduct and administer store visitations on a timely basis to evaluate the Team's progress and performance. This pertains to all operational aspects of the store's sales, profit, cleanliness, quality, service as well as their proficiency executing various operating systems.
• Meet or exceed targeted sales, gross profit and expenses adhering to the district budget.
• Enforce company and operational policies and procedures to ensure that all personnel within his / her stores are knowledgeable of and are practicing said policies and procedures.
• Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals.
• Comply with all restaurants, Brand, and franchisee policies.
• Conduct training of general managers and site managers.
• Participate in remodels / closures and acquisitions.
• Adhere to company mission statement and core values.
• Responsible for all cash and audit targets.

Requirements :

Additional Info :