Outreach Customer service Agent

VOL Systems is seeking energetic and motivated Outreach Customer service Agent’s to lead our outreach efforts in San Bernardino . We are proud to partner with the LifeLine program , a government-funded initiative that provides affordable communication services to eligible individuals. As a leader in this role, you’ll have the opportunity to make a meaningful impact in

In this role, you will :

Create and implement strategies to maximize program awareness, participant sign-ups, and overall sales growth in local communities

Develop partnerships with local organizations, businesses, and community hubs to expand program reach and sales opportunities

Train team members on program guidelines, sales techniques, and effective communication strategies to ensure success

Monitor enrollment processes to ensure all program requirements and regulations are met, while maintaining high standards in sales performance

Analyze data, enrollment metrics, and community feedback to refine outreach and sales strategies